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Piazza Mazda of Reading

Reading, PA

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rated
402 Reviews

3728 Pottsville Pike

Reading, PA

19605

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402 Reviews of Piazza Mazda of Reading

September 24, 2020

Horrible. Tried recommend $1500 worth of things to get done for my inspection and when I said no they told me I had to spend at least $600. Problem I had is they tried to charge me$400 for ONE front spur More

by Kaitlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Santin
Sep 25, 2020 -

Piazza Mazda of Reading responded

I am sorry that you did not like the recommendations from the technician he showed you all of them on the video,we use mazda parts and they are a lot better than the aftermarket parts. with aftermarket parts cannot give you any kind of warranty with that, but factory parts can give you 12 months/12,000 mile warranty if anything happens. according to pa. state guide lines we have to follow them that is why your vehicle failed inspection. i hope this helps explain everything for you. please call me if you need any thing else. thanks and have a great day and be safe

September 24, 2020

I always receive excellent service when I have work done at this location. The staff is friendly and extremely professional. I always feel valued when I walk in. More

by GDFERRETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
September 22, 2020

My car is getting up there in mileage but I LOVE my CX-9! Steve and Cody have always stepped up to help keep me, my kids and vehicle running safely. The cost is a little high as well but you get what you pay More

by autobodybabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Steve Santin
September 18, 2020

Service Department was very accommodating, everything was handled as expected , I was directed to waiting area and Coffee was available. Service manager was professional and I was impressed with my first vis More

by TEDNOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
September 18, 2020

I had great service. Great helpful staff. Only complaints is that when I called to schedule apt wasn’t told to go to the service center not located at the dealership & when I picked my car up I was driving d More

by ROXYVESAY08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
September 17, 2020

I received great service from friendly, helpful people. The service department gave my vehicle a thorough inspection and recommend Ed preventative maintenance that was needed.Highly recommend! More

by Happy0wner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
September 15, 2020

All staff I engaged with were friendly and professional. My scheduled service was also completed on time. The new video and text features are great. I can't think of anything they could have done better. More

by eric.jurasinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
September 14, 2020

Got an oil change and tire rotation. The work was completed rather quickly and I was provided status update ages along the way. I would visit this dealership again. More

by kjustich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
September 13, 2020

I always receive great customer service at Mazda the work is completed in a timely matter. Love the videos they send if something else is wrong so you can make a decision to get it done right away. More

by hmarie11269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Santin
September 13, 2020

The best dealership and people I have ever worked with. They treat you well, and they make things happen. Truly love and enjoy my dealer. More

by Rey Mozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Castro
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