Piazza Honda of Springfield

I will *NEVER* take my car to this dealership again for service/maintenance. My car was making a rattling sound while driving earlier this year, so I took it in to this dealership and the service represent service/maintenance. My car was making a rattling sound while driving earlier this year, so I took it in to this dealership and the service representative looked me straight in the eye and said that the transmission was about to go and that my options were 1) pay $4k$5k for a new Honda-certified transmission, or 2) trade in my car towards the purchase of a new one. I have taken EXCELLENT care of my 10 year old car, always getting oil changes and maintenance done at the recommended mileages. I take care of my car like a baby, so I was shocked to hear that my car had reached the end of it's life at only 150,000 miles. Before making a decision, I took my car to a local mechanic to get a 2nd opinion. The result? A loose lug nut on one of the tires, which he only charged me $50 to fix! I was so relieved, but at the same time, felt SO BETRAYED BY these people at HONDA to whom I had taken my car for 6+ years and to whom I was extremely friendly. IT FELT LIKE A FRIEND STABBING ME IN THE BACK. I WILL NEVER GO BACK TO THIS DEALERSHIP AGAIN FOR SERVICE OR TO BUY A NEW CAR. In trying to trick me into spending a lot of money for a new transmission or buying a new car, THEY LOST MY BUSINESS FOREVER! TALK TO YOUR FRIENDS AND FIND A GOOD LOCAL MECHANIC. A local mechanic wants your repeat business and does not have an alterior motive of trying to get you to buy a new car (because a local mechanic doesn't sell new cars)! More

After running into some very unprofessional and unhelpful dealers at other dealerships, I was very fortunate to stop by Piazza Honda of Drexel Hill. From the moment we entered the door, we were greeted by ki dealers at other dealerships, I was very fortunate to stop by Piazza Honda of Drexel Hill. From the moment we entered the door, we were greeted by kindliness and a plethora of people who were willing to help us. Frank and Joe were very understanding of our budget, and were willing to work with us to figure out the best deal for both parties. For once, we didn't feel like we were being tricked - everything was very straightforward and informative. Being inexperienced in purchasing cars, I had many questions and Frank was very patient in addressing all of my questions and concerns. I left the dealership with very good car and smiles for my whole family. Being a novice in this area, Piazza Honda of Drexel Hill provided a very pleasant experience in the purchase of my first car. I will surely return here in the future. More

My experience with Piazza Honda was totally positive, thanks to Greg Martinetti. When I visited Piazza to consider buying a new Honda Civic, Greg answered all my questions, showed me all the great new f thanks to Greg Martinetti. When I visited Piazza to consider buying a new Honda Civic, Greg answered all my questions, showed me all the great new features in the 2013 Civic, and then came with me on a relaxed test drive. By the time I left Piazza, I was convinced the Honda was the car for me. I visited two other Honda dealers, just to compare, and Greg was the clear winner for friendliness, knowledge, straight talk, and a good price. That's where I'm going to send all my friends! More

Frank Crinite is the best!! This is my fourth honda through piazza and everytime was an excellent experience! He met all of my wants and needs, And had all of the answers to my questions and concerns. through piazza and everytime was an excellent experience! He met all of my wants and needs, And had all of the answers to my questions and concerns. Thanks again it was a very pleasant experience. More

Greg was extremely knowledgeable, friendly and helpful. He worked with us to get an affordable price. I would recommend Piazza Honda to everyone I know! He worked with us to get an affordable price. I would recommend Piazza Honda to everyone I know! More

This is the 6th Honda I have purchased from this dealership, and I would not go anywhere else! See Frank Crinite he is the best dealership, and I would not go anywhere else! See Frank Crinite he is the best More

I was in the market for a used Toyota Sienna and had a very specific year and price range in mind. I found a vehicle listing online that met my specifications of price and vehicle type. I called the deale very specific year and price range in mind. I found a vehicle listing online that met my specifications of price and vehicle type. I called the dealership and was first greeted by a very pleasant woman over the phone and was connected with a sales person, Kenny Ma. Kenny was very friendly and helpful over the phone and told me the vehicle I had seen online was in stock. I told him I would be there in 30 minutes to look at the vehicle. Upon arrival at Piazza Honda of Drexel Hill, I was again greeted by a warm staff member who directed me to a parking space. Then, my wife and I met Kenny. Kenny was a refreshing change to many other car salespeople I had experienced in the past. Kenny directed us to the vehicle and it met my expectations as represented online. It was clean and reasonably priced. Actually , below Kelly Blue Book for a vehicle of similar condition and mileage. The negotiation process was very easy and comfortable , probably due , in large part , to Kenny . The paperwork and vehicle prep were smoothly handled. Overall , I would rate my experience with Piazza of Drexel Hill as better than satisfactory. It was excellent .Kenny Ma was outstanding on a professional and personal level. More

I purchased my car from Tom Russo in May and brought my car to get the brakes checked since they were making a noise in September. Although they were not under warrenty, Tom and Stan, the assistant service car to get the brakes checked since they were making a noise in September. Although they were not under warrenty, Tom and Stan, the assistant service manager, were extremely helpful and professional. My family has brought three cars from Tom and have never had a problem, even in this situation. I highly recommend anyone looking to purchase a car to come to Piazza Honda of Drexel Hill and see Tom Russo and for service to see Stan C, the assistant service manager as well as Joe Sabbs, Used Car Manager. More

Go there now ask for frank get a great experience and a great deal This dealership is By far better than any dealership I've ever been associated with great deal This dealership is By far better than any dealership I've ever been associated with More

Al made the whole car buying process as easy as possible. I knew what I wanted and the price I wanted to pay and the negotiation was relatively easy. Now, I just hope the service department is as good! I knew what I wanted and the price I wanted to pay and the negotiation was relatively easy. Now, I just hope the service department is as good! More