Piazza Acura of West Chester - Service Center

I was greeted nicely, they were efficient, did everything I asked, fixed a recalled issue I had not been aware of, washed my car! And did it all at what seemed to be a reasonable price. I asked, fixed a recalled issue I had not been aware of, washed my car! And did it all at what seemed to be a reasonable price. More

This visit was a recall visit so there were no problems. My previous visit was a sensor malfunction which was fixed under warranty; however, the service advisor stated my brakes were "OK" but suggested repl My previous visit was a sensor malfunction which was fixed under warranty; however, the service advisor stated my brakes were "OK" but suggested replacement (this was early 2012). Upon this visit, my brakes still have not been changed but now meet limits at 6/32's. Immediately after my earlier visit this year, I took it to my local guy who confirmed no new brakes were needed. I'm a little dubious, so be aware about what your car needs before going here. I'd take it somewhere else anyway as the cost here (or any dealership) is very high. More

Had a problem with the speebometer on my 2005 TL. Since that didn't work, I also had problems with my Nav system and the lockout for my reverse gate on my manual trans. They replaced the sensor and all thr that didn't work, I also had problems with my Nav system and the lockout for my reverse gate on my manual trans. They replaced the sensor and all three items are working properly.They also found that I needed rear brakes and I asked them tp change the oil while it was in. The work was done quickly and I'm happy with the results. More

Great service!! I've always received good ongoing maintenance from Piazza Acura of West Chester. I'd recommend them to anyone who owns an Acura. maintenance from Piazza Acura of West Chester. I'd recommend them to anyone who owns an Acura. More

As always, service with a smile. Work performed in a As always, service with a smile. Work performed in a reasonable timeframe. All employees cheerful and polite. All work explained fully includ As always, service with a smile. Work performed in a reasonable timeframe. All employees cheerful and polite. All work explained fully including cost before work proceeded. More

The service is always very fast and the folks there are so friendly. I enjoy having a comfortable space to sit while waiting for my car and the free beverages are anise touch. so friendly. I enjoy having a comfortable space to sit while waiting for my car and the free beverages are anise touch. More

Everyone is always pleasant and easy to work with here. Lee went above and beyond the call of dutey to help me out with my radio/cd player. In the past, my concern as always been price of service visit. Lee went above and beyond the call of dutey to help me out with my radio/cd player. In the past, my concern as always been price of service visit. More

I bought my certified pre-owned Acura TL at Piazza Acura of West Chester and have been very pleased with my experience there thus far. They are always friendly and helpful. I really enjoy that fact that t of West Chester and have been very pleased with my experience there thus far. They are always friendly and helpful. I really enjoy that fact that they offer loaner cars for their customers who are not able to wait for service. They also provide a free car wash every time you bring your car in too! Which is awesome! I plan to purchase future vehicles from this dealer due to my overall satisfaction. More

First time here for service with my 2011 MDX. They provided a loaner car and seemed to take care of the regular maintenance and the most of the other issues I was having with my vehicle. Everyone was provided a loaner car and seemed to take care of the regular maintenance and the most of the other issues I was having with my vehicle. Everyone was very nice and kept me informed of the status of my vehicle. Still have a problem with a paint chip on my car rusting that needs to be taken care of but was given a quote. More

I have had two Acura TLs from Piazza Acura in the last 6 years. Service is great, very efficient, fairly prices with friendly and courteous employees. It's great to be able to come without an appointment years. Service is great, very efficient, fairly prices with friendly and courteous employees. It's great to be able to come without an appointment and still get fast service. More