Piazza Acura of West Chester - Service Center

Car was taken on time and loaner provided. I appreciated the up date phone calls from Gail and while I was disappointed that the part needed was back ordered, I kept abreast of the situation. I am hopeful t the up date phone calls from Gail and while I was disappointed that the part needed was back ordered, I kept abreast of the situation. I am hopeful that when the part becomes available, I will be able to schedule an appointment that allows me to wait for the installation rather than having to drop off the car. More

Really good experience, everyone was very friendly and attentive. Upon entering the service room, I was immediately greeted, dropped off my RDX and picked up a loaner and was on my way in 10 minutes. attentive. Upon entering the service room, I was immediately greeted, dropped off my RDX and picked up a loaner and was on my way in 10 minutes. Same when I returned to retrieve my car, friendly fast service. More

Highly recommend this dealer for new car sales and service. Superior experiences in both areas. Salesperson was friendly and knowledgeable. Sales manager gave me the deal I wanted. Two service experei service. Superior experiences in both areas. Salesperson was friendly and knowledgeable. Sales manager gave me the deal I wanted. Two service expereinces thus far have been flawless. More

Great Service all the time. I had an oil change done and a tire rotation. The dealership also noted that I had a leak in my tire from a nail and they took care of repairing the damages ASAP. My only compl a tire rotation. The dealership also noted that I had a leak in my tire from a nail and they took care of repairing the damages ASAP. My only complaint is that I noticed that the the air tire valve on my front driver side was gone. They had forgot to put it back on after fixing the leak. I had to go to an auto store to purchase a new set of tire valves. Hopefully next time, that won't happen again. More

Very pleasent expierence. Had my MDX in for inspection, the entire service department was friendly always had a smile on their face and had me in a loaner and on my way in less then 15 minutes. Lee contact the entire service department was friendly always had a smile on their face and had me in a loaner and on my way in less then 15 minutes. Lee contacted me throughout the day with recommendatons for work that shuld be completed he advised me of the cost of the work but never any pleasure to have it done. Piazza Acura has a customer for life. More

Great service and what better place to have an acura serviced than at an acura dealer with mechanics trained to deal specifically with acura vehicles. serviced than at an acura dealer with mechanics trained to deal specifically with acura vehicles. More

Always polite, thorough, efficient, friendly, and FAST. Part of the reason why I own an Acura! Part of the reason why this is my second Acura! Part of the reason why I own an Acura! Part of the reason why this is my second Acura! More

Professional, prompt, concise explanation, reminded me of earlier recommended service required, pleasant individual. Always find this dealership great and Lee is highly representative of the best service thi earlier recommended service required, pleasant individual. Always find this dealership great and Lee is highly representative of the best service this dealership offers. Nice experience. More

Very good experience with the service staff. They are polite, courteous, and very knowledgeable. They also explain in detail what services will be performed and why it is needed. I would recommend this polite, courteous, and very knowledgeable. They also explain in detail what services will be performed and why it is needed. I would recommend this dealership to others. More

The service was terrific from the moment I pulled into the service bay. Someone was waiting to take the care with a friendly good morning greeting and directed me inside. I had to wait a moment while the the service bay. Someone was waiting to take the care with a friendly good morning greeting and directed me inside. I had to wait a moment while the service person was taking care of finishing up with someone else and they apologized for my wait which was just a few minutes. They let me know the service would be no more than an hour so I settled into a comfortable chair next to a PLUG! Where I could charge my phone and a quick 30 minutes later, I was done and on my way. More