Piazza Acura of West Chester - Service Center

I brought my 2000 Acura TL in with transmission and several other problems. Stuart Magerfleisc worked with me to get my transmission replaced under warranty which I didn't even know about. He researche several other problems. Stuart Magerfleisc worked with me to get my transmission replaced under warranty which I didn't even know about. He researched the problem and found that it was covered by warranty which I thought was long expired. I also had the timing belt, motor mounts, tie rods, water pump and state inspection all replaced. The work was done at a price I was satisfied with, in a timely manner and done properly. Additionally, when I brought the vehicle home I had a problem getting it started at which time Stuart again researched the problem and was able to resolve it over the phone. I currently own an RDX and a TL, my daughter also owns a TL and we are very satisfied with all our vehicles. In the last 15 years we have owned four Acura's and have never had a major problem with any of them aside from routine maintenance. In my opinion the Acura line are the best and most stylish vehicles on the road. Thanks Again Stuart More

I dropped in at 2pm on a Friday and they were busy but took me anyway. They acted happy to see me yet I bet they wanted to be done to start their weekend so I think that was very professional of them. C took me anyway. They acted happy to see me yet I bet they wanted to be done to start their weekend so I think that was very professional of them. Carol More

Always a good experience with the Service team @ Piazza Acura Lee Meng is fantastic throughout the entire process Elaine is also friendly and helpful at checkout Acura Lee Meng is fantastic throughout the entire process Elaine is also friendly and helpful at checkout More

Love the Express Saturday service - no appointment needed. My A1 service was completed in less than an hour while I waited. Staff could have not been more respectful, accommodating, & friendly. specia needed. My A1 service was completed in less than an hour while I waited. Staff could have not been more respectful, accommodating, & friendly. special attention paid to my battery concern as included in the written multi-point inspection which was reviewed in detail prior to departure. Consistently good service here which is why I return More

Timely, efficient service - a loaner car is available. Phone updates on the service are always provided. I feel confident my car is repaired competently and I am safe on the road. Phone updates on the service are always provided. I feel confident my car is repaired competently and I am safe on the road. More

We have purchased 4 cars in the previous 18 years from this dealership. I love the brand and these people make it feel like family. this dealership. I love the brand and these people make it feel like family. More

Lee was very helpful and made sure that everything was done that needed to be done. My 2007 MDX runs and rides as good as it did when we bought it. Thanks done that needed to be done. My 2007 MDX runs and rides as good as it did when we bought it. Thanks More

I purchased a used car at a dealer that was far from my home. I went to Piazza Acuramto diagnose an issue with the SRS unit. Piazza was very helpful with determining the issue and working with me to dete home. I went to Piazza Acuramto diagnose an issue with the SRS unit. Piazza was very helpful with determining the issue and working with me to determine the best way to get the repair done under the used car dealers warranty. More

Piazza Acura Service Department is awesome! Thanks Darren for all of your support and great customer service! Elaine in the billing department is also very sweet -- hope these two folks get great per Darren for all of your support and great customer service! Elaine in the billing department is also very sweet -- hope these two folks get great performance reviews and raises because they both deserve it!! More

Service is always great. Sevice completed as per the agreed upon time. Vehicle was ready and waiting all washed and shiny when we picked it up. agreed upon time. Vehicle was ready and waiting all washed and shiny when we picked it up. More