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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,141 Reviews

1,141 Reviews of Piazza Acura of West Chester - Service Center

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August 20, 2022

Great service and done in a very Timely fashion. Thorough check up of RDX with your free check list. Thank you so much. Cam Martin More

by CJMARTIN550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Great service and excellent customer interaction. Nothing but good things to say about the service I received. More

by alan.rosenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

AC of my car got stopped working again on the next day after fixing by this dealership. They said now its another problem came and charged me another 1100usd to fix it. I think they didn't fix it first t More

by Ksenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know name of employee who was fixing my car
August 15, 2022

Always friendly. Megan is my advisor and addresses me by name which means a lot More

by ABUNKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

Very courteous, patient and did everything possible to address my issues even though I didn’t purchase from them More

by Ravigreedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Matt Bucurel
Aug 12, 2022 -

Ravigreedge responded

Thank you. You have gained a life long customer.

Aug 12, 2022 -

Piazza Acura of West Chester responded

Hi Ravi, So glad to hear your experience was a positive one. It was my pleasure to handle this situation for you! And thank you for the Great Review! Hope to see you at your next visit. Thank you, Darren Griffith Service Director Piazza Acura of West Chester

August 12, 2022

Write the car in for routine service. Was told there was an AC leak from the O ring and I should replace the O ring. I had the O ring replaced. The next day I lost all AC. It was working More

by FJL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

My 2013 Acura TL had a EPS (electronic steering) issue, and Piazza Acura handled the fix seamlessly. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2022

Work is always top quality with prompt service. They have a polite, professional attitude. They have my recommendation. More

by MARKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

The staff was courteous and professional. Called and explained the problem with the vehicle and other recommended services. The problem with clicking noise coming from the front was fixed. More

by gulshanpahwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bucurel
July 22, 2022

Friendly service. Outstanding loaner vehicle. Quick repairs to our car. The technicians really know their stuff. More

by esushereba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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