Piazza Acura of West Chester - Service Center

Thumbs up! As alway - professional, personal and customer friendly! I never feel pressured to do more than what I feel is necessary. Anything suggested is fully As alway - professional, personal and customer friendly! I never feel pressured to do more than what I feel is necessary. Anything suggested is fully explained and often they will describe it as "recommended, but not necessary right now - be aware that in the future..." More

Got my car serviced in no time. The guy who explained current service and upcoming service items ( Robert?) was really articulate and helpful. No one tried to upsell or cross sell. current service and upcoming service items ( Robert?) was really articulate and helpful. No one tried to upsell or cross sell. More

Efficient and helpful service team. I like the oil change program with no appointment. Although, I messed up and thought that was all that was needed, Robert was accommodating and the team completed all need program with no appointment. Although, I messed up and thought that was all that was needed, Robert was accommodating and the team completed all needed work. I really appreciated that. More

Very professional, the service department understands the importance of great customer service. I called with a issue, told to come right in and had a loaner car waiting for me. importance of great customer service. I called with a issue, told to come right in and had a loaner car waiting for me. More

Wonderful service staff! Meghan Kinney is simply the best! Always thoughtful, helpful and thorough. She was able to help get my can fixed swiftly and explained other issues that I should be aware of. Th best! Always thoughtful, helpful and thorough. She was able to help get my can fixed swiftly and explained other issues that I should be aware of. Thanks Meghan! More

All 10’s! They were terrific. I don’t see Meghan listed but she was excellent as well. Timely, polite, and good at explaining the situation. but she was excellent as well. Timely, polite, and good at explaining the situation. More

ERIC IN PARTS WAS EXCITED ABOUT MAKING HAPPY AND HE DID JUST THAT. HE MADE ME FEEL LIKE AN OLD FRIEND. I will continue to stop and see Eric when I am in for service and replacing our Toyota. In August. JUST THAT. HE MADE ME FEEL LIKE AN OLD FRIEND. I will continue to stop and see Eric when I am in for service and replacing our Toyota. In August. Mark Roller More

Inspection and oil change done yesterday. The multi point inspection checklist showed that the battery was good yet was told the battery tested bad. Battery was replaced but now not sure if that was correct. inspection checklist showed that the battery was good yet was told the battery tested bad. Battery was replaced but now not sure if that was correct. More

This dealership has the nicest staff. They are very accommodating with day and time, when making appointments. If you are waiting for your car, they have a very pleasant, large waiting room with drinks accommodating with day and time, when making appointments. If you are waiting for your car, they have a very pleasant, large waiting room with drinks and snacks. More

I rolled right in and got done quickly. Car runs like a top again. Price of trans fluid change less than Jiffy lube. Plus I'm sure OEM fluid was used. top again. Price of trans fluid change less than Jiffy lube. Plus I'm sure OEM fluid was used. More