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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,141 Reviews

1,141 Reviews of Piazza Acura of West Chester - Service Center

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October 03, 2022

Great customer service and friendly staff. Super helpful and kept us informed. Fast turnaround time. More

by cherie.montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bucurel
September 26, 2022

Great communication, service completed as expected. Good explanation of what was needed. Slightly hard to talk to someone live More

by Ac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bucurel
September 17, 2022

The service department is quick and responsive. It is a pleasure to interact with them. More

by Hgrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Always helpful and courteous. Will fit us in whenever it is an unexpected problem. Excellent service in every way More

by GARTHWAITES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Handled by the service manager. Good experience and it looks like the issue has been remedied. More

by jwint1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
September 10, 2022

Have always had a great experience with the Piazza Acura of West Chester Service Department. Have been going to them since the purchase of my vehicle in 2018. Friendly, knowledgeable representatives happy More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith
September 08, 2022

Excellent customer service. Greeted in a friendly and efficient manor. Knowledgeable and informative. Professional expertise. More

by Jim Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Service was excellent. Only suggestion is to reinstall the alignment check sensors. This was complimentary before the move but now costs $100. This cost should not be pas More

by ORDEREMAIL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Great and clean service, thank you very much for your assistance. Intake was easy and service is delivered as expected More

by ISOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamer Wanas, Darren Griffith, Stuart Magerfleisch, Joelle Bricker, Matt Bucurel
August 31, 2022

Absolutely terrific in every way. The service, the people, the courtesy and the cleanliness is welcome. More

by JOHN.TETI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Magerfleisch
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