Piazza Acura of West Chester - Service Center

Megan always does such a fantastic job in helping us with service for both of our cars. She’s a true professional and a pleasure to work with. service for both of our cars. She’s a true professional and a pleasure to work with. More

Thank you to everyone at Piazza Acura of West Chester. Everyone was so friendly and accommodating during my latest service visit. Wonderful, knowledgeable and helpful staff. Everyone was so friendly and accommodating during my latest service visit. Wonderful, knowledgeable and helpful staff. More

The staff is always friendly and knowledgeable. The service tech reviewed the bill and answered all questions. He provided me with information on my inquiry about automatic start. I would recommend Pia service tech reviewed the bill and answered all questions. He provided me with information on my inquiry about automatic start. I would recommend Piazza to family and friends. More

Professional & friendly staff. Darren met me when i pulled in, Bob Jones greeted me at the service counter got me checked in wuickly kept me informed during the visit .Suggested replacing cabin filters pulled in, Bob Jones greeted me at the service counter got me checked in wuickly kept me informed during the visit .Suggested replacing cabin filters and wiper inserts saved me a trip back for those. More

Megan kept me in the loop of what was going on with my car. The process was quick and easy when I dropped the car off and needed to get to work car. The process was quick and easy when I dropped the car off and needed to get to work More

Rob in service was great to work with!!! He explained everything that needed to be done and why. he was very polite, honest, and caring! everything that needed to be done and why. he was very polite, honest, and caring! More

The service department personnel were courteous and very efficient in logging my car in for service and getting me on my way in their loaner with minimal contact. efficient in logging my car in for service and getting me on my way in their loaner with minimal contact. More

Service department did not leave keys etc in car as I directed Had to go into office even though I paid online They were oblivious to the fact I wanted to distance. They even offered to drive the car up directed Had to go into office even though I paid online They were oblivious to the fact I wanted to distance. They even offered to drive the car up to the office for me. Really??!!! Don’t they understand social distancing? More

They gave me a full explanation of the work needed, including the price. The finished the work ahead of schedule at the quoted price. Megan was great! including the price. The finished the work ahead of schedule at the quoted price. Megan was great! More

Stuart was very apologetic for having my car for close to a week but I was provided a loaner so it was fine. As I also need a new windshield, I mentioned issues I was having with Safelite. He provided the a week but I was provided a loaner so it was fine. As I also need a new windshield, I mentioned issues I was having with Safelite. He provided the name of another company that the dealership uses and I'm all set to have it replaced next week. Stuart was easy to work with and conscientious! More