Piazza Acura of West Chester - Service Center

I was told my driver door was repaired, however driving home i could immediately tell it wasn't. The rest of the service was fine, however, now I'm forced to schedule another appointment. home i could immediately tell it wasn't. The rest of the service was fine, however, now I'm forced to schedule another appointment. More

Great service experience. Very friendly and helpful staff. They really do a good job of making things as easy as possible and don’t try to upsell. staff. They really do a good job of making things as easy as possible and don’t try to upsell. More

Darren, Stuart, Megan, Bob and the entire service department are the reason why I continue to buy from Piazza Acura. I've always had excellent service on my vehicles (on my 3rd Acura) and I wouldn' department are the reason why I continue to buy from Piazza Acura. I've always had excellent service on my vehicles (on my 3rd Acura) and I wouldn't take my car anyplace else. Service and support is a differentiator and it's worth it. Very friendly and knowledgable. Do not like the chairs in the waiting room, but then again, I never really wait that long! More

Knowledgeable, reliable, sincere, straightforward. Scheduling is easy and convenient, interactions with all employees are friendly and respectful. Waiting area is comfortable with seating in quiet ar Scheduling is easy and convenient, interactions with all employees are friendly and respectful. Waiting area is comfortable with seating in quiet area, or in view of TV. Hot and cold beverages and snacks are the best! More

I have always had excellent service. They are always friendly and take the time to explain all the services being done. I think their rates are fair. friendly and take the time to explain all the services being done. I think their rates are fair. More

Brought car in for a problem which could not be detected initially but was resolved the second time. Pleased that another issue was resolved very quickly initially but was resolved the second time. Pleased that another issue was resolved very quickly More

Very courteous and efficient. Explained clearly the results of the inspection and paperwork was handled quickly. Have been a customer for 15 years and would not hesitate to recommend. results of the inspection and paperwork was handled quickly. Have been a customer for 15 years and would not hesitate to recommend. More

Service was very timely and i didn't wait long. All my questions was answered in a professional manner and attention to my actual question. questions was answered in a professional manner and attention to my actual question. More

Thanks to our service advisor Megan. She made our experience pleasant as she handled us expeditiously. She explained everything thoroughly and contacted us the minute that we got home with the inform experience pleasant as she handled us expeditiously. She explained everything thoroughly and contacted us the minute that we got home with the information necessary to have our car serviced and inspected. More

The estimate of the cost was accurate, the loaner vehicle was clean, work was completed quickly and I was notified when the car was ready. Megan Kinney was especially helpful, going above and beyond even he was clean, work was completed quickly and I was notified when the car was ready. Megan Kinney was especially helpful, going above and beyond even helping transfer items from the loaner back to our MDX. Bob from service advised me of a recommended service for my next visit too. Thank you! More