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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,142 Reviews

1,142 Reviews of Piazza Acura of West Chester - Service Center

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December 12, 2020

The best, the service department are great ! The wait time was what was promised. Explanation of what was done to my car was clear. Would definitely buy another Acura! More

by Littlelisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2020

Awesome customer service and welcoming facility for oil change wait. VIP car wash courtesy was above and beyond. First time at this dealer after moving to the area and definitely will return for service. A More

by FARLEY705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bucurel
December 06, 2020

It’s always a pleasure coming to this dealership to get my car serviced. I bought my car in Delaware but prefer to come to West Chester. Best customer service, hands down! More

by IAN.PATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

We have been leasing from Piazza of West Chester for over 25 years. Have always had great service from friendly and professional staff. I’m sure we will lease are next Acura from Piazza of WC. More

by SWITHINSHORTLIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, Al Chamberlain
December 06, 2020

Not a great experience. Service manager could stand to have a lesson on customer service. The techs seemed to have done a good job. Parts team was good as well More

by brianpletz1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Chamberlain
December 03, 2020

Great service, very friendly, Robert called to recommend what was needed and was able to find me a coupon. Will definitely continue to recommend piazza Acura! Thank you! More

by mswifty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
December 02, 2020

Prompt courteous service from a very professional organization. Nothing but praise to share. My car is a good as new. I would highly recommend this service department. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Jones
November 29, 2020

Had an issue that they were able to resolve that other dealerships weren’t able too! Excellent service, and professional...Megan in service was phenomenal and instantly knew what my issue was when I cam More

by Jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

I have always had a very positive experience! The staff is courteous and very helpful. Service has always been completed in a timely manner and to our satisfaction. Thank you to West Chester Acura!!! More

by JPSPSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bucurel
November 21, 2020

My experience at the dealership has always been pleasant. Ms Kinney was very professional and most courteous during my most recent visit . She explained everything clearly and in detail and respects my decis More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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