Piazza Acura of West Chester - Service Center

I have been customer for 16 years. And during that time you never disappointed me. Happy New Year and keep the good work. Best, Casey you never disappointed me. Happy New Year and keep the good work. Best, Casey More

Excellent customer service in the Service Dept - for over a decade with 3 MDXs and my in-law’s RDX. Personable, friendly, and excellent mechanics. a decade with 3 MDXs and my in-law’s RDX. Personable, friendly, and excellent mechanics. More

I wish all my dealerships were as efficient as this one!! Fast turnaround time, excellent work and efficient, friendly staff. Plus the waiting area has comfy chairs and healthy snacks! Fast turnaround time, excellent work and efficient, friendly staff. Plus the waiting area has comfy chairs and healthy snacks! More

Unhappy with the transaction. The battery should have been replaced for free 100 month battery lasted only 25 months. Acura battery they installed charging system ok been replaced for free 100 month battery lasted only 25 months. Acura battery they installed charging system ok More

We have been customers for eight years. Website is efficient and all staff are very customer focused. Maintenance/Service has always been timely and reliable. efficient and all staff are very customer focused. Maintenance/Service has always been timely and reliable. More

I have only been an Acura owner for one year, visited service twice and both times were very pleasant — I waited both times and got my car back quickly. They even took time to help me synch my new phone. service twice and both times were very pleasant — I waited both times and got my car back quickly. They even took time to help me synch my new phone. More

Very professional and efficient. Like the fact that I was offered a loaner car whilst my car was looked after. Friendly staff. Definitely will come back. offered a loaner car whilst my car was looked after. Friendly staff. Definitely will come back. More

I’ve been going to Piazza Acura for my service the past 4 years. I had an oil change and transmission fluid change this time. My service manager (Robert) was friendly, professional and discussed with me addi years. I had an oil change and transmission fluid change this time. My service manager (Robert) was friendly, professional and discussed with me additional things I should keep an eye on. Waiting room is nice and they offer cold drinks and snacks. WiFi is also available. There is never any pressure and I never feel like they are telling me something that isn’t necessary. I follow my owners manual closely and know when the services are nice to have vs. necessary. I highly recommend this dealer. More

Darren Griffith and his people are polite and aim to Darren Griffith and his people are polite and aim to please. The service department keeps you informed and advises on cost, and options Clearly t Darren Griffith and his people are polite and aim to please. The service department keeps you informed and advises on cost, and options Clearly the best Dealership I have used More

Leased a RDX for my wife. Phone wouldn't work in the car, they blamed her cord and phone. bought a new cord and phone will wouldn't work. Car needed an update which we were told they would "make sure" it was they blamed her cord and phone. bought a new cord and phone will wouldn't work. Car needed an update which we were told they would "make sure" it was done when we picked the car up. They never did the update and after 4 months of calling Acura and emailing their corporate people with the problem not one response back. Never get another Acura. More