Piazza Acura of West Chester - Service Center

Very professional and courteous. Extremely focused on customer service. Willing to do what it takes to get the job done properly and completely to full satisfaction customer service. Willing to do what it takes to get the job done properly and completely to full satisfaction More

Well trained and friendly staff who are committed to serving their customers. I highly recommend them to everyone for sales, service and parts. Good dealership. serving their customers. I highly recommend them to everyone for sales, service and parts. Good dealership. More

I went in for a tire bearing issue. When I went to get it fixed, I was called about an “issue” they identified. The issue never existed and now my car makes all kinds of noise. I’m taking it somewhere e it fixed, I was called about an “issue” they identified. The issue never existed and now my car makes all kinds of noise. I’m taking it somewhere else to see if they purposely caused the issue to create more service work. More

Well organized service experience. Courteous and friendly staff. The car was ready for pick up when they said it would be ready. Noticed the car drives more smoothly after the service. staff. The car was ready for pick up when they said it would be ready. Noticed the car drives more smoothly after the service. More

It is always a pleasant experience to visit the service department of Piazza Acura of West Chester. everyone is so friendly and they make sure their waiting area accommodates all of your needs. department of Piazza Acura of West Chester. everyone is so friendly and they make sure their waiting area accommodates all of your needs. More

After 18 years of having my MDX serviced satisfactorily by you, this service was a very bad experience. The service clerk gave me false or misleading information which I can elaborate on if you call me. by you, this service was a very bad experience. The service clerk gave me false or misleading information which I can elaborate on if you call me. More

They have been easy to work with- they always call to give me an update and go out of their way to make sure everything is taken care of- a loaner car is available if needed and during COVID they would p give me an update and go out of their way to make sure everything is taken care of- a loaner car is available if needed and during COVID they would pick up and drop off my car. Megan was the person who I worked with the last visit and she makes you feel like family. More

Great service on warranty replacement battery. It as in and out in one day. This is my first Acura, but probably won’t be my last. and out in one day. This is my first Acura, but probably won’t be my last. More

Professional, efficient, courteous & accommodating. Always on point. Great place to take your vehicle for service. Have been coming here for seven years, never had an issue. Always on point. Great place to take your vehicle for service. Have been coming here for seven years, never had an issue. More

Always a pleasure when coming in. Quick service every time. Megan was very helpful and always has answers and suggestions. Always a smooth and fast operation. time. Megan was very helpful and always has answers and suggestions. Always a smooth and fast operation. More