Piazza Acura of West Chester - Service Center

We recently brought our 2020 MDX to have it serviced for the first time. We did not buy it at Piazza. Stuart and the service team identified many issues that were not disclosed by the dealer when we purchas the first time. We did not buy it at Piazza. Stuart and the service team identified many issues that were not disclosed by the dealer when we purchased it. Because of the thoroughness and detail found by the Piazza Acura team, we were able to return our vehicle to the dealer and get all our money back (plus some). Kudos to Piazza Acura of West Chester for great customer service. I would highly recommend! More

Excellent service, friendly personal. Paying attention to details. Provided loner. Repair was done in time. Megan called me as promised to update with the status. details. Provided loner. Repair was done in time. Megan called me as promised to update with the status. More

Excellent and professional in every aspect from sales to service. The service department is the best I have ever experienced which will make it hard to ever purchase from another dealer. service. The service department is the best I have ever experienced which will make it hard to ever purchase from another dealer. More

Service is always employees excellent Parts took a week to get and we had a great loner all week Never a bad experience since I purchased my TLX! to get and we had a great loner all week Never a bad experience since I purchased my TLX! More

The work done on my car has left the steering wheel quite stiff. Doesn’t seem like it was quality checked. Given the expensive nature of the repairs I expected excellent quality of work. stiff. Doesn’t seem like it was quality checked. Given the expensive nature of the repairs I expected excellent quality of work. More

I have had my Acura for a decade. It has nearly 250,000 miles on it. I have had my Acura serviced at Piazza Acura of Ardmore, at Lehigh Valley Acura, at Boardwalk Acura in Cape May New Jersey, and at Miami miles on it. I have had my Acura serviced at Piazza Acura of Ardmore, at Lehigh Valley Acura, at Boardwalk Acura in Cape May New Jersey, and at Miami Acura. I can assure you with the utmost sincerity that Piazza Acura of West Chester is by far and away a superior service experience from start to finish under Darren, their manager, and under their long term team: Megan, Scott, and Stewart. All of whom should be rewarded handsomely for their commitment to excellence. More

Excellent service and very competent staff. Easy to converse with, and eager to please. Courteous and friendly. Will answer any question . Very patient and as well as knowledgeable. converse with, and eager to please. Courteous and friendly. Will answer any question . Very patient and as well as knowledgeable. More

Excellent clarification of service re car......polite and efficient in explaining what was done to the car and what I needed to do when I took ithome and efficient in explaining what was done to the car and what I needed to do when I took ithome More

Dropping my car off for service was effortless. Everyone was courteous and helpful when I picked up my loaner for the day. Service on the car was completed very quickly. Great service department! was courteous and helpful when I picked up my loaner for the day. Service on the car was completed very quickly. Great service department! More

Always get prompt and friendly service there. Drive in and wait service is excellent. New building should be a great place, but temporary place is ok! and wait service is excellent. New building should be a great place, but temporary place is ok! More