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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,141 Reviews

1,141 Reviews of Piazza Acura of West Chester - Service Center

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November 15, 2011

The service team at Piazza is extremely friendly and took the time to answer questions with regards to my TSX service. The vehicle was ready when promised, and the service advisor offered recommendations to More

by la5957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Gail, Marie
November 15, 2011

Received my car after leaving it for 3 days (my choice). Work done was expensive but seems ggod. However, the car had a horrible sound from the steerring unit as I picked it up?? After 3 days how was an i More

by raybraeunig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John, ?? don't remember the cust svc personnel...very good
November 14, 2011

I bought my TL from Piazza in 2009 and have used them exclusively for all my service needs - state inspections and oil changes. A few months after I purchased my car, I hit a deer and had Piazza fix the More

by DianeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Pasquella
November 12, 2011

The work was done quickly and thoroughly. I used Express The work was done quickly and thoroughly. I used Express service on a Friday afternoon for new wiper blade inserts, and they did it very efficient More

by Mrs. Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurizio Mertoli
November 12, 2011

We have been using their service for more than two years now. It's been a great experience for us. People there are very courtesy and professional. This, in particular, refers to their service dept. That's More

by syxie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Pasquella
November 12, 2011

I brought my Acura TL to Piazza for the first time, to have the remote key slot repaired. This was accomplished in a timley manner at reasonable cost. I found Stuart and other members of the service team More

by millie412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisc
November 11, 2011

Always very friendly & courteous. Work always completed on time and done professionally. Pricing a little on the high side for special services but as they say "you get what you pay for". More

by rmstoudt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lang
November 04, 2011

I liked that my car was dropped off inside and returned to me inside the service area. My car was hand washed inside and out. I feel the dealership respected me and my car! More

by Adrienne.burwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie & John
November 03, 2011

I am very happy with the service at Piazza. I drive at least 40-45minutes to have my care serviced at Piazza because I appreciate the helpful and friendly atmosphere. They make me feel welcomed. I have go More

by acuragirl07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
November 03, 2011

The staf at this dealership is very helpful and Friendly. Both the sales experience and the subsequent service visits have been handled professionally and to my satisfaction. More

by jfkolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mang