Piazza Acura of West Chester - Service Center
West Chester, PA
1,141 Reviews of Piazza Acura of West Chester - Service Center
The service team at Piazza is extremely friendly and took the time to answer questions with regards to my TSX service. The vehicle was ready when promised, and the service advisor offered recommendations to the time to answer questions with regards to my TSX service. The vehicle was ready when promised, and the service advisor offered recommendations to keep my vehicle in great shape. The waiting area was very comfortable, and the complimentary wash was much appreciated! More
Received my car after leaving it for 3 days (my choice). Work done was expensive but seems ggod. However, the car had a horrible sound from the steerring unit as I picked it up?? After 3 days how was an i Work done was expensive but seems ggod. However, the car had a horrible sound from the steerring unit as I picked it up?? After 3 days how was an issue like this missed? More
I bought my TL from Piazza in 2009 and have used them exclusively for all my service needs - state inspections and oil changes. A few months after I purchased my car, I hit a deer and had Piazza fix the exclusively for all my service needs - state inspections and oil changes. A few months after I purchased my car, I hit a deer and had Piazza fix the body damage. I can't say enough about the quality of their service, repairs and employees. I usually wait for my oil changes and the waiting area is clean and comfortable. The option to schedule your service appointments online is so convenient. You get a confirmation email for your service appointment and a reminder email a few days before. More
The work was done quickly and thoroughly. I used Express The work was done quickly and thoroughly. I used Express service on a Friday afternoon for new wiper blade inserts, and they did it very efficient The work was done quickly and thoroughly. I used Express service on a Friday afternoon for new wiper blade inserts, and they did it very efficiently. They treated me as well as if I were having hundreds of dollars of work done. More
We have been using their service for more than two years now. It's been a great experience for us. People there are very courtesy and professional. This, in particular, refers to their service dept. That's now. It's been a great experience for us. People there are very courtesy and professional. This, in particular, refers to their service dept. That's we deal most, from making appointment to turning over car and picking up car, all went smooth. More
I brought my Acura TL to Piazza for the first time, to have the remote key slot repaired. This was accomplished in a timley manner at reasonable cost. I found Stuart and other members of the service team have the remote key slot repaired. This was accomplished in a timley manner at reasonable cost. I found Stuart and other members of the service team that I did speak with to be very friendly and helpful.I most likely will continue to bring my car to Piazza expecting they will continue to provide excellent service. More
Always very friendly & courteous. Work always completed on time and done professionally. Pricing a little on the high side for special services but as they say "you get what you pay for". completed on time and done professionally. Pricing a little on the high side for special services but as they say "you get what you pay for". More
I liked that my car was dropped off inside and returned to me inside the service area. My car was hand washed inside and out. I feel the dealership respected me and my car! to me inside the service area. My car was hand washed inside and out. I feel the dealership respected me and my car! More
I am very happy with the service at Piazza. I drive at least 40-45minutes to have my care serviced at Piazza because I appreciate the helpful and friendly atmosphere. They make me feel welcomed. I have go least 40-45minutes to have my care serviced at Piazza because I appreciate the helpful and friendly atmosphere. They make me feel welcomed. I have gone to other Acura dealers and have not liked my experince and was not treated that way Piazza treats their customers. When I look for another car new or used I will purchase my car from Piazza for these reasons. More
The staf at this dealership is very helpful and Friendly. Both the sales experience and the subsequent service visits have been handled professionally and to my satisfaction. Both the sales experience and the subsequent service visits have been handled professionally and to my satisfaction. More