Piazza Acura of West Chester - Service Center

Their service department is a joy to deal with and Lee Mang makes each visit a positive experience. I always get my questions answered in a concise profesional manner. Mang makes each visit a positive experience. I always get my questions answered in a concise profesional manner. More

I have been going to Piazza Acura in West Chester for years, and their service is always excellent. They have kept our old car alive and running like new. They go out of their way to find old parts, and years, and their service is always excellent. They have kept our old car alive and running like new. They go out of their way to find old parts, and usually finish the job earlier than they promised. More

I purchased an Acura from this dealer in 1991. I recently purchased another Acura in 2010 from another dealer. I have used this dealer for service and the past and was very satisfied. Recently I have begun purchased another Acura in 2010 from another dealer. I have used this dealer for service and the past and was very satisfied. Recently I have begun using this dealer again for service and have been very satisfied as well. The service associates are very friendly and the technicians very knowledgeable. I would recommend this service department. More

I have purchased many cars in my life from different dealers and rate Piazza Acura at the top of the list for vehicle quality and overall service. dealers and rate Piazza Acura at the top of the list for vehicle quality and overall service. More

Used the Express Service which is so convenient- Mr. Mertoli was exceptionally nice to deal with and had me out the door in 20 minutes. Didn't have time to finish my coffee! Plus, love the free car was Mertoli was exceptionally nice to deal with and had me out the door in 20 minutes. Didn't have time to finish my coffee! Plus, love the free car wash coupons. Thanks! More

I brought my Acura 2008 TL in for multiple service treatments. I did not have an appointment, but used the express service. The express service is great. I can come early and wait for it and still ge treatments. I did not have an appointment, but used the express service. The express service is great. I can come early and wait for it and still get to work at 9. The service was fast and they even did more than I asked for. The waiting area is nice - the coffee could use an improvement though. The parts I have purchased have been reasonably priced. Although the upgrade to my nav is too expensive. Overall great car, great service, great dealership. Thanks Russ I am not sure the service coordinator guy's name or the check out ladies' names. More

I have been dealing with Piazza Acura of West Chester since 2004. In that time, I have owned three Acuras purchased from Piazza, currently driving a 2010 RL. The management team has always treated us b since 2004. In that time, I have owned three Acuras purchased from Piazza, currently driving a 2010 RL. The management team has always treated us beyond fair--our dealings have been straight and honest. The Piazza Service Department is the best I have ever dealt with in over 50 plus year's of driving. John Davenport, Assistant Service Manager, and his team always get the job done beyond my satisfaction. I commend the sales staff and service department for their committment to customer satisfaction More

I have had outstanding service since the purchase of my ACURA RL in 2001! I would highly recommend West Chester ACURA. The service mangager, Darren Griffith, has been very good to me. He would be a reason ACURA RL in 2001! I would highly recommend West Chester ACURA. The service mangager, Darren Griffith, has been very good to me. He would be a reason for me to return to WEST CHESTER ACURA for a new ACURA. More

Everyone encountered at Piazza West Chester was great and friendly- from the second I pulled into the service garage. I was shown to the waiting room and really appreciated the respect I was given by the st friendly- from the second I pulled into the service garage. I was shown to the waiting room and really appreciated the respect I was given by the staff especially since I am young professional new to the Acura brand- this was my 1st time at the dealership after my initial purchase. I will definitely return for my future service and inspections More

I find the service at Piazza Acura of West Chester to be exceptional. As a consumer in the "senior" category, I have had experience with many different dealers over the years from Audi to Cadillac to Linco exceptional. As a consumer in the "senior" category, I have had experience with many different dealers over the years from Audi to Cadillac to Lincoln, etc. Every person with whom I have communicated at Piazza Acura has been courteous and attentive. I have found their work to be top quality. My husband has been a car enthusiast for over 50 years and has restored collectible cars both mechanically and cosmetically. He is also very impressed by the service at Piazza Acura, and believe me, that is no small feat! We would most certainly recommend this dealership to all. In an era of cutting corners and impersonal contact, we find the traditional courtesy and pride in work embraced by Piazza to be a breath of fresh air. Kudos to them! More