Piazza Acura of West Chester - Service Center

Delt with curtesy, speed and patience with all my questions everytime I've been in. Sales and Service has always gone above and beyond. This is my second purchase with them and I plan to keep my busi questions everytime I've been in. Sales and Service has always gone above and beyond. This is my second purchase with them and I plan to keep my business here. More

Had an excellent experience with my service at Piazza Acura. Would definitely recommend this dealership without any hesitation. The staff was very friendly and timely. Acura. Would definitely recommend this dealership without any hesitation. The staff was very friendly and timely. More

From the time I dropped my car at the service desk I was treated like a VIP! The amount of time the service took was under what was estimated. My car was hand washed to perfection. I liked the fact that the treated like a VIP! The amount of time the service took was under what was estimated. My car was hand washed to perfection. I liked the fact that they checked my car and found my battery was defective and replaced it under my warranty. I would have been upset if I got in my car to find my battery dead they saved me from losing time at work due to a dead battery! More

I received prompt and friends service from the time I pull my car in the parking lot until the time I leave. The service waiting area is relaxing with cable TV and WiFi internet access which means I can pull my car in the parking lot until the time I leave. The service waiting area is relaxing with cable TV and WiFi internet access which means I can continue to work while I wait. Everyone there was nice even if they weren’t working with me or my car. More

Positive experience, from the guys at intake, to the ladies at the front desk writing up the service order, right through to checkout. Everyone was friendly, courteoeus and cognizant of my time. ladies at the front desk writing up the service order, right through to checkout. Everyone was friendly, courteoeus and cognizant of my time. More

The gentleman who assisted me yesterday was very friendly and helpful. Service only took 30 minutes which I truly appreciated. One of my better service appointments at this dealership. and helpful. Service only took 30 minutes which I truly appreciated. One of my better service appointments at this dealership. More

They got my car in quickly. I was given a loaner car for the day. Everyone was friendly and communicated with me throughout the day as to the problems and progress of my service. My car was ready when pro the day. Everyone was friendly and communicated with me throughout the day as to the problems and progress of my service. My car was ready when promised and had been washed. More

I had my 2004 MDX in for 105,000 mile service. The service staff processed my loaner car efficiently and called me later in the day to report to recommend the replacement of a failed engine mount that service staff processed my loaner car efficiently and called me later in the day to report to recommend the replacement of a failed engine mount that should be done in conjunction with service to save me labor costs down the road.(I was fully aware of this failed engine mount from another independent mechanic's report.)All of my paperwork at pick-up was as quoted earlier in the day. Overall a very good service experience! More

The only thing I find wrong with this dealership are the uncomfortable waiting room chairs. They have a very low back. Otherwise, everything is wonderful. Thanks! uncomfortable waiting room chairs. They have a very low back. Otherwise, everything is wonderful. Thanks! More

Excellent service. Friendly people. Would not consider going anywhere else. Loved the express service lane that did not require an appointment. No pressure to agree to services not wanted. going anywhere else. Loved the express service lane that did not require an appointment. No pressure to agree to services not wanted. More