Piazza Acura of West Chester - Service Center

Lots of smiles, opening doors, showing ammenities like coffee, etc., car wash coupon, didn't have to wait long, pleasantries, like I was really welcome to be there. Even the clerk who took my money was v coffee, etc., car wash coupon, didn't have to wait long, pleasantries, like I was really welcome to be there. Even the clerk who took my money was very nice. More

Everything went smoothly, and the oil change was finished ahead of schedule. (I still miss the nice tea bags they used to have when we got our first car there.) ahead of schedule. (I still miss the nice tea bags they used to have when we got our first car there.) More

I brought it in because of a "recall". I also had some questions which Stuart explained thoroughly, in order words, easy enough for me to understand. He has a lot of patience with me. had some questions which Stuart explained thoroughly, in order words, easy enough for me to understand. He has a lot of patience with me. More

Came in for first oil change on my 2012 RDX, was in and out in no time, and how pleasantly surprised I was to find out it was free! Friendly and courteous staff, explained what they did and the recommendat out in no time, and how pleasantly surprised I was to find out it was free! Friendly and courteous staff, explained what they did and the recommendations for the future, would definately recommend this dealership! More

I have received service at Piazza Acura many times & find that Lee is always honest as well as very accomodating and consistently represents Piazza Acura well. Kudos! find that Lee is always honest as well as very accomodating and consistently represents Piazza Acura well. Kudos! More

My 2011 MDX is my 3rd and I have had all of them serviced by West Chester/Piazza Acura. They have always provided me with great customer service. Darren Griffith, Service Manager, is very positive and pers by West Chester/Piazza Acura. They have always provided me with great customer service. Darren Griffith, Service Manager, is very positive and personable and his attitude is reflected in his staff. More

I have been extremely pleased with every service visit I have ever scheduled with Piazza ACURA. I always get right in and am accomodated in a quicker fashion than any other dealer I have ever purchased a v have ever scheduled with Piazza ACURA. I always get right in and am accomodated in a quicker fashion than any other dealer I have ever purchased a vehicle from. Piazza clearly values me as a customer and that is evident every time I am in the dealership. My car is worked, it is spotless upon return and I have been given loaner vehicles to minimize my disruption. This last visit I didn't anticipate needing one, but when it was evident that the work scope grew, Lee found a car for me to drive almost immediately. 5 out of 5 is my rating for Piazza ACURA. Jim Folmar More

This was the first time we took our MDX in for an oil change since purchasing in December 2011. I could not have been more thrilled about how timely and friendly the service was. I was in and out in abou change since purchasing in December 2011. I could not have been more thrilled about how timely and friendly the service was. I was in and out in about 30-40 minutes... Everything was explained to me in detail including the services being performed and what I was being charged. The technician even updated our service-log in our glove-box without being asked! We would highly recommend this dealership for purchasing a car and also for any service/auto body work! More

Over all good experience, knowledgeable and friendly customer interface. Met time committments for work to be compleated. Check in and out was prompt and curteous. Workmanship seems fine so far. customer interface. Met time committments for work to be compleated. Check in and out was prompt and curteous. Workmanship seems fine so far. More

Prompt service with a detailed account of work done and costs. Availability of "loaner" car. Friendly atmosphere at all levels of staff contact. Comfortable waiting area. Have relied on Dealer for all ser costs. Availability of "loaner" car. Friendly atmosphere at all levels of staff contact. Comfortable waiting area. Have relied on Dealer for all service since car purchase in 2006- no problems! Ken Farrance More