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Piazza Acura of West Chester
West Chester, PA
1,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,675 reviews
April 09, 2021
They have been easy to work with- they always call to give me an update and go out of their way to make sure everything is taken care of- a loaner car is available if needed and during COVID they would p give me an update and go out of their way to make sure everything is taken care of- a loaner car is available if needed and during COVID they would pick up and drop off my car. Megan was the person who I worked with the last visit and she makes you feel like family. More
by Mdwy
Verified Customer
April 08, 2021
Great service on warranty replacement battery. It as in and out in one day. This is my first Acura, but probably won’t be my last. and out in one day. This is my first Acura, but probably won’t be my last. More
by gmaher3700
Employees Worked With
April 08, 2021
Professional, efficient, courteous & accommodating. Always on point. Great place to take your vehicle for service. Have been coming here for seven years, never had an issue. Always on point. Great place to take your vehicle for service. Have been coming here for seven years, never had an issue. More
by CHAST15
April 08, 2021
Responsive knowledgeable staff. Having traded in an Acura for this new one I am confident in their ability to solve any issues and give great service. for this new one I am confident in their ability to solve any issues and give great service. More
by CHOFER.211
April 06, 2021
Always a pleasure when coming in. Quick service every time. Megan was very helpful and always has answers and suggestions. Always a smooth and fast operation. time. Megan was very helpful and always has answers and suggestions. Always a smooth and fast operation. More
by Nick C
April 06, 2021
Love me some Piazza Acura of West Chester. What more could I say. They are great. So professional and friendly and nice to work with. could I say. They are great. So professional and friendly and nice to work with. More
by STAC_PHILLIPS
Employees Worked With
Other Employees :
Darren Griffith, Stuart Magerfleisch, Matt Bucurel
April 06, 2021
Dealership is always helpful from Sales to Service. Very pleasant abd so customer focused. Helpful when you need a loaner car too. Megan is awesome! pleasant abd so customer focused. Helpful when you need a loaner car too. Megan is awesome! More
by T. Lefkof
Employees Worked With
April 02, 2021
Terrific Experience. Prompt follow up and explanation. Knowledgeable directions and suggestions for a positive outcome. The transaction was primarily remote for which I was great full. Knowledgeable directions and suggestions for a positive outcome. The transaction was primarily remote for which I was great full. More
by MSALLRED
Employees Worked With
March 31, 2021
Great service department- personal and text confirmations and updates are very timely. Outstanding record keeping for notifications and service reminders. Courtesy vehicles and a free car wash are a plus. and updates are very timely. Outstanding record keeping for notifications and service reminders. Courtesy vehicles and a free car wash are a plus. More
by FPRIN
