Piazza Acura of West Chester

Salesman was great. Had to go back to have phone hooked up to Bluetooth and mark was so patient. Love the Acura. Service Dept very efficient for inspection. up to Bluetooth and mark was so patient. Love the Acura. Service Dept very efficient for inspection. More

Very pleased with the quality of service here. I love my new Acura MDX. It’s a dream. I would recommend Piazza to anyone looking for a car or SUV. new Acura MDX. It’s a dream. I would recommend Piazza to anyone looking for a car or SUV. More

Today my daughter bought an 2021 RDX. I understand that they were not offering any deals due to the low inventory, but I was not happy with the financing. This dealership is not participating in any manuf they were not offering any deals due to the low inventory, but I was not happy with the financing. This dealership is not participating in any manufacture finance programs. When we did not like the finance terms, I wanted to pay cash for the car. I was told by Moe Mednini (General Sales Manager) that they would not accept all cash and that I had to finance the car. The dealership would not accept any outside financing. He told us the reasoning was that he makes a profit off of the financing. Moe also misrepresented the terms and conditions of the loan for dealership profit. He told me I could not payoff the loan until 3 months. This is not true as the contract indicates that the loan can be payed off at anytime without a penalty. I know the customer must keep the loan for 3 months for the dealership to make their profit. Moe must have forgotten to tell me this. This is the first time I have ever been denied for paying cash for a purchase. More

We have been using this dealership for 20 years and the Piazza Acura staff always has the customers best interest at heart! From the sales department to the service department, everyone is knowledgeable an Piazza Acura staff always has the customers best interest at heart! From the sales department to the service department, everyone is knowledgeable and friendly, you are treated like family ❤️ More

Dealership staff was polite and engaging. Very willing to help and answer all questions. Showed me all the cars I wanted on the lot and compared with other vehicles at different dealerships. to help and answer all questions. Showed me all the cars I wanted on the lot and compared with other vehicles at different dealerships. More

My salesperson was very knowledgeable about the car and caring to my needs. Financing was very reasonable and all of my questions were answered promptly caring to my needs. Financing was very reasonable and all of my questions were answered promptly More

Mark was fun to work with. He understood what I wanted and delivered. I’ll be back for service and expect the same quality customer service. and delivered. I’ll be back for service and expect the same quality customer service. More

The work done on my car has left the steering wheel quite stiff. Doesn’t seem like it was quality checked. Given the expensive nature of the repairs I expected excellent quality of work. stiff. Doesn’t seem like it was quality checked. Given the expensive nature of the repairs I expected excellent quality of work. More

I have had my Acura for a decade. It has nearly 250,000 miles on it. I have had my Acura serviced at Piazza Acura of Ardmore, at Lehigh Valley Acura, at Boardwalk Acura in Cape May New Jersey, and at Miami miles on it. I have had my Acura serviced at Piazza Acura of Ardmore, at Lehigh Valley Acura, at Boardwalk Acura in Cape May New Jersey, and at Miami Acura. I can assure you with the utmost sincerity that Piazza Acura of West Chester is by far and away a superior service experience from start to finish under Darren, their manager, and under their long term team: Megan, Scott, and Stewart. All of whom should be rewarded handsomely for their commitment to excellence. More

Excellent service and very competent staff. Easy to converse with, and eager to please. Courteous and friendly. Will answer any question . Very patient and as well as knowledgeable. converse with, and eager to please. Courteous and friendly. Will answer any question . Very patient and as well as knowledgeable. More