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Piazza Acura of West Chester
West Chester, PA
1,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,675 reviews
August 09, 2021
The General Sales Manager was very rude to me. I think because I am a young female they tried to take advantage of me and was very disrespectful to me because I am a young female they tried to take advantage of me and was very disrespectful to me More
by Rach
Verified CustomerEmployees Worked With
August 03, 2021
I am very happy with my first time purchase from this dealership. Rob was very professional, friendly and patient with all of my questions. Everything was very smooth and efficient. Would highly recomme dealership. Rob was very professional, friendly and patient with all of my questions. Everything was very smooth and efficient. Would highly recommend Piazza of West Chester. More
by amykovach
August 02, 2021
Courteous & efficient, clean. Easy to deal with the car was left in a clean fashion I received a voucher for a free car wash. Thanks was left in a clean fashion I received a voucher for a free car wash. Thanks More
by FM0001
Employees Worked With
August 02, 2021
Meghan was wonderful to work with. She kept me informed and was very friendly. She is definitely an asset to your service team. Thanks again. and was very friendly. She is definitely an asset to your service team. Thanks again. More
by BauerKody
Employees Worked With
August 01, 2021
Fit me in when thought it not possible. Always cheerful and quick to solve problems. Very happy with the 2 people stared below. Glad to be an Acura customer and quick to solve problems. Very happy with the 2 people stared below. Glad to be an Acura customer More
by mgs12@comcast.net
August 01, 2021
We recently brought our 2020 MDX to have it serviced for the first time. We did not buy it at Piazza. Stuart and the service team identified many issues that were not disclosed by the dealer when we purchas the first time. We did not buy it at Piazza. Stuart and the service team identified many issues that were not disclosed by the dealer when we purchased it. Because of the thoroughness and detail found by the Piazza Acura team, we were able to return our vehicle to the dealer and get all our money back (plus some). Kudos to Piazza Acura of West Chester for great customer service. I would highly recommend! More
by Mike
Employees Worked With
Stuart Magerfleisch
August 01, 2021
Excellent service, friendly personal. Paying attention to details. Provided loner. Repair was done in time. Megan called me as promised to update with the status. details. Provided loner. Repair was done in time. Megan called me as promised to update with the status. More
by VGK
Employees Worked With
August 01, 2021
Excellent and professional in every aspect from sales to service. The service department is the best I have ever experienced which will make it hard to ever purchase from another dealer. service. The service department is the best I have ever experienced which will make it hard to ever purchase from another dealer. More
by MIKANDBETH
August 01, 2021
Service is always employees excellent Parts took a week to get and we had a great loner all week Never a bad experience since I purchased my TLX! to get and we had a great loner all week Never a bad experience since I purchased my TLX! More
by DRKENNEY1
Employees Worked With
