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Piazza Acura of West Chester
West Chester, PA
1,674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,674 reviews
October 31, 2021
Very disappointed in the premium charge over sticker for new RDX. I was told by the salesman that all the dealerships were doing this because of the car shortage. I called around and found that not to be tr new RDX. I was told by the salesman that all the dealerships were doing this because of the car shortage. I called around and found that not to be true. I will be purchasing a new RDX, but not from this dealership. More
by DDZSTAPLES
Verified CustomerEmployees Worked With
some sales guy named Bob
October 26, 2021
We have purchased approximately 7 cars from Bob over the last 15-20 years. He is very knowledgeable about the Acura product and always available to answer any questions about our cars. He is truly an advoca last 15-20 years. He is very knowledgeable about the Acura product and always available to answer any questions about our cars. He is truly an advocate for his customers. I highly recommend Bob More
by Joenaugle16
Employees Worked With
October 26, 2021
Not not good wasted 1500$ for wring diagnosis and had to salvage the car anyway salvage the car anyway More
by NARAYANANNITTUR
October 22, 2021
Excellent service. I do like the old building better than where they r now thanks where they r now thanks More
by CANCONWAY
Employees Worked With
October 21, 2021
We always receive great customer service, especially from Megan. We are always satisfied with our service Megan. We are always satisfied with our service More
by SLH
Employees Worked With
Other Employees :
Darren Griffith, Stuart Magerfleisch, Matt Bucurel
October 18, 2021
I have been conducting business with this dealership for over thirty years and would not consider going anywhere else over thirty years and would not consider going anywhere else More
by richmaley58
Employees Worked With
October 15, 2021
Went to dealer for A/C cooling problem, I was told it is the positive battery cable issue, the part is not in stock, need to order, so made another appointment, charged $159.95 for the labor that day, and w the positive battery cable issue, the part is not in stock, need to order, so made another appointment, charged $159.95 for the labor that day, and will be charged $461.38 for installing part. After YouTube search, bought a relay from Amazon for $5, and spent a couple of minutes to replacing the faulty relay, the cooling air problem fixed. A total different problem the dealer technician told me, is the technician unqualified or dishonest? More
by ychen
Employees Worked With
Matt Bucurel
