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Piazza Acura of West Chester
West Chester, PA
1,672 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,672 reviews
June 15, 2022
They service desk went out of their way to help diagnose the issue with my car. They provided an explanation for each item on the list of issues. They took the car and corrected each issue. When I arrived t the issue with my car. They provided an explanation for each item on the list of issues. They took the car and corrected each issue. When I arrived to pick up my car, they explained everything they did to correct the issues in easy to understand non-car lovers language. More
by ROCKO1
Verified CustomerEmployees Worked With
June 10, 2022
Always complete maintenance in timely fashion and great customer service. Very convenient and a pleasure talking to service managers. customer service. Very convenient and a pleasure talking to service managers. More
by DERRICKPF
Employees Worked With
June 10, 2022
They were very attentive and friendly. They always made it seem like they had my best interest at heart and were patient and supportive throughout the entire process. They always made it seem like they had my best interest at heart and were patient and supportive throughout the entire process. More
by tayjudge
Employees Worked With
June 09, 2022
This is the main reason that I have purchased 5 Acuras. Their service department. Is the best Their service department. Is the best More
by MIKEANG2@comcast.net
June 08, 2022
Work completed in a timely fashion. Clarity in explaining what was done. Answered all my questions. Front desk service dept. very friendly and helpful. Clarity in explaining what was done. Answered all my questions. Front desk service dept. very friendly and helpful. More
by mto244
June 06, 2022
The staff was very pleasant they did everything in a professional way and didn't have any problem whatsoever and was pleased to work with them professional way and didn't have any problem whatsoever and was pleased to work with them More
by chase3567
June 03, 2022
Joe is always willing to help. He knows all of the features on the car and takes the time to go over each one thoroughly, again even after the sale.. He is also available for tex He knows all of the features on the car and takes the time to go over each one thoroughly, again even after the sale.. He is also available for texting for those questions requiring a short answer. More
by Yakpak
Employees Worked With
June 02, 2022
Very easy to work with! They gave us a great deal on a new MDX (twice!). Our salesman Joe was fantastic and went above and beyond! We requested to have all paperwork ready t They gave us a great deal on a new MDX (twice!). Our salesman Joe was fantastic and went above and beyond! We requested to have all paperwork ready to sign on our arrival for a quick transaction at the dealership (due to small children) and they really came through - fastest and easiest buying experience! Thank you! More
by jmayover
May 29, 2022
Great people and great service. They accommodate you and work around your schedule to service your car They accommodate you and work around your schedule to service your car More
by SAQIBYKHAN
May 26, 2022
Very accommodating with scheduling during an extremely busy time of year for us with prompt and friendly service from Meghan at drop-off and pickup. . busy time of year for us with prompt and friendly service from Meghan at drop-off and pickup. . More
by geoffheisey
Employees Worked With
