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Piazza Acura of West Chester
West Chester, PA
1,670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,670 reviews
Verified Customer
October 17, 2022
Friendly people and fast service! Got a loaner car for the day which was super convenient Got a loaner car for the day which was super convenient More
by lilnida101
Employees Worked With
October 13, 2022
Always friendly staff makes sure that your visit is stress free. They always take the time to answer your questions and go over the results stress free. They always take the time to answer your questions and go over the results More
by anaraghi
Employees Worked With
October 12, 2022
Salesperson was knowledgeable and friendly seemed to work for us to get a good deal No pressure from financial manager to purchase warranties for us to get a good deal No pressure from financial manager to purchase warranties More
by danielsdoghouse
Employees Worked With
Joelle Bricker
October 09, 2022
Purchased 2 Acura MDX'S from dealership. Love vehicles and professional service provided by staff and technicians! Love vehicles and professional service provided by staff and technicians! More
by Mccallbm1@gmail.combrooks.mccall
October 08, 2022
I have a 2016 Acura TLX approx. 68,000 miles. The car has been driving very rough & jerky for about a year and just recently the car actually started losing power & dying while goi 68,000 miles. The car has been driving very rough & jerky for about a year and just recently the car actually started losing power & dying while going up a small hill. I have brought the car to Acura in West Chester at least five times if not more & being told nothing is wrong. The last visit I was told that they fixed the issue & charged me for the service. Unfortunately the car is not fixed at all & getting worse. Acura considers themselves a luxury brand, yet their cars start dying under 70k miles? Now I am stuck with a defective vehicle. Extremely disappointing. Will never purchase another Acura again. More
by MLHASSIS
Employees Worked With
Darren Griffith
October 03, 2022
Great customer service and friendly staff. Super helpful and kept us informed. Fast turnaround time. Super helpful and kept us informed. Fast turnaround time. More
by cherie.montgomery
September 26, 2022
Great communication, service completed as expected. Good explanation of what was needed. Slightly hard to talk to someone live Good explanation of what was needed. Slightly hard to talk to someone live More
by Ac
September 17, 2022
The service department is quick and responsive. It is a pleasure to interact with them. It is a pleasure to interact with them. More
by Hgrant
Employees Worked With
September 14, 2022
Always helpful and courteous. Will fit us in whenever it is an unexpected problem. Excellent service in every way Will fit us in whenever it is an unexpected problem. Excellent service in every way More
by GARTHWAITES
Employees Worked With
