Piazza Acura of West Chester
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I checked in with Mike who was super helpful and had me in and out very quickly with my first maintenance appointment since I bought my new Acura. No issues with the State Inspection either. I appreciate in and out very quickly with my first maintenance appointment since I bought my new Acura. No issues with the State Inspection either. I appreciated the fact that my first appointment was complimentary. Thank you! More
Service with a smile! Love dealing with the West Chester service dept. My acura loaner was ready as scheduled and my car was serviced timely and accurately with a callba Love dealing with the West Chester service dept. My acura loaner was ready as scheduled and my car was serviced timely and accurately with a callback to notify my car was all set. Thank you for the top notch service as always! More
Worked with me in a rush with a loaner very nice service I truly appreciated that I truly appreciated that More
Joelle was my salesperson. She was great and answered all my questions and showed me how to navigate the technology in the car! She was great and answered all my questions and showed me how to navigate the technology in the car! More
Trying to get this appointment was horrendous. My car was due for service in august. I called in early September and tried to make an appointment for my inspection etc and then also wanted the wor My car was due for service in august. I called in early September and tried to make an appointment for my inspection etc and then also wanted the work done on my fuel tank that was being recalled. They said that they would need the car the entire day and informed that I needed a rental. He put me on a hold and then came back to say that we would need to confirm the rental then would give Me a call back to confirm the appointment that he was trying to schedule for the upcoming Wednesday. I never got a call back. I had to call back in order to get someone to get my appointment scheduled etc. it’s really unacceptable in terms of Acura customer service. And I’ve been coming to piazza Acura for years. More
I sold cars in '80s. I was amazed that salespeople went to school. Very pleased with my overall experience. I was amazed that salespeople went to school. Very pleased with my overall experience. More
Piazza Acura always schedules my car in a timely manner and accommodates when I need a loaner which makes a huge difference in being able to get my car in for service. The service department staff are pol and accommodates when I need a loaner which makes a huge difference in being able to get my car in for service. The service department staff are polite and knowledgeable. Great dealership! More