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Piazza Acura of West Chester

West Chester, PA

4.8
1,670 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,670 reviews

February 06, 2023

Very knowledgeable and friendly. All questions were answered and cars were allowed to be driven. More

by rellmw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2023

Very customer focus. They answer all your concerns and make the customer experience a very memorable one. More

by TONYMARIANJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tener, on available insurance options on the vehicle. Nice fellow as well.
January 20, 2023

Their culture reflects a deep commitment their clients satisfaction. This value is present in all departments. More

by ljtaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

This service dept is great, everyone was very nice and respectable. Car was serviced in a timely manner. More

by LINCHUNT426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Very easy to make an appointment with them. Service went smoothly and was time efficient. Megan was very patient with me and she communicated well! More

by joslynndayrell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith
Jan 19, 2023 -

joslynndayrell12 responded

Great service overall!

January 14, 2023

The dealership's staff was friendly, responsive, and willing to work with its customers in a timely manner. I felt that my concerns were heard and addressed- More

by richardson.donna36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
January 13, 2023

Took forever just to drop off. Loaner very dirty inside, cleaned myself. Problems with vehicle not fixed More

by Krmii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
January 11, 2023

I had a great experience with piazza and am very happy with the car so far. More

by mbevi4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

Very professional and timely service. Female rep (sorry forgot her name) that I worked with was very helpful More

by TRAILERMAINTENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2023

Dave made our car buying experience at Piazza a joy. He was friendly, knowledgeable, patient and enthused about the auto. His detailed knowledge of every setting and capability of our RDX was amazing. More

by Lhharshman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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