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Piazza Acura of West Chester
West Chester, PA
1,670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,670 reviews
September 12, 2023
Mark was a great salesman. He was easy to work with, very knowledgeable and responsive. I highly recommend working with Mark. He was easy to work with, very knowledgeable and responsive. I highly recommend working with Mark. More
by sillychicken228
Verified CustomerEmployees Worked With
September 10, 2023
Always courteous and professional! Great service Department. Love my new Acura RDX! Thank you Piazza Acura. Great service Department. Love my new Acura RDX! Thank you Piazza Acura. More
by SKGE59
September 08, 2023
Overall, it was a very good experience and the team went above and beyond to make the deal work. above and beyond to make the deal work. More
by MUCHE28
Employees Worked With
September 06, 2023
Terrific dealership and terrific salesperson in Joe Gilmore. Joe was very courteous and professional and took all the time we needed to understand the new technology that came with our new TLX. He ma Gilmore. Joe was very courteous and professional and took all the time we needed to understand the new technology that came with our new TLX. He made sure we were comfortable with everything prior to us leaving the lot. More
by Weasley
September 06, 2023
They work with you to a point but could have done more with transferring our hitch to the new car with transferring our hitch to the new car More
by Dgiunta648
August 30, 2023
This dealership has been great to me, with my previous purchase and my new Acura. I can’t wait to see the new and improved dealership down the line! purchase and my new Acura. I can’t wait to see the new and improved dealership down the line! More
by JGBEDDIS
Employees Worked With
August 26, 2023
Mark Deaver was great. He continues to help with my questions and advised me that I could return if I have any problems. Also helped check my rim coverage! He continues to help with my questions and advised me that I could return if I have any problems. Also helped check my rim coverage! More
by JELDEMCM
Employees Worked With
August 24, 2023
The service I received at Piazza Acura of West Chester was exceptional! Rob was incredibly friendly, attentive, and patient; he took the time to understand my needs, guiding me through vehicle selections was exceptional! Rob was incredibly friendly, attentive, and patient; he took the time to understand my needs, guiding me through vehicle selections and transparent in communication of the car buying process. The team answered all my questions with expertise, never making me feel rushed or pressured. They went above and beyond to ensure I found the perfect car that suited both my preferences and budget! Piazza Acura of West Chester’s commitment to customer satisfaction has earned my trust and future business. If you're looking for a dealership that truly values its customers, I highly recommend paying them a visit. More
by jessicava2307
Employees Worked With
August 14, 2023
Very professional and honest. They always treat us with respect. I have bought several cars here and it’s always a positive experience. They always treat us with respect. I have bought several cars here and it’s always a positive experience. More
by tamarfumento
August 12, 2023
The dealership did a great job of making my lease experience move efficiently and easily. experience move efficiently and easily. More
by christopherjamesburke
