Piazza Acura of West Chester

I liked that my car was dropped off inside and returned to me inside the service area. My car was hand washed inside and out. I feel the dealership respected me and my car! to me inside the service area. My car was hand washed inside and out. I feel the dealership respected me and my car! More

I am very happy with the service at Piazza. I drive at least 40-45minutes to have my care serviced at Piazza because I appreciate the helpful and friendly atmosphere. They make me feel welcomed. I have go least 40-45minutes to have my care serviced at Piazza because I appreciate the helpful and friendly atmosphere. They make me feel welcomed. I have gone to other Acura dealers and have not liked my experince and was not treated that way Piazza treats their customers. When I look for another car new or used I will purchase my car from Piazza for these reasons. More

The staf at this dealership is very helpful and Friendly. Both the sales experience and the subsequent service visits have been handled professionally and to my satisfaction. Both the sales experience and the subsequent service visits have been handled professionally and to my satisfaction. More

When I was looking to purchase a new "used" vehicle, this dealership was recommended to me. I was torn between purchasing a Volvo or Acura. According to the person who recommended the dealers vehicle, this dealership was recommended to me. I was torn between purchasing a Volvo or Acura. According to the person who recommended the dealership (who also owns both a Volvo and an Acura), they believed the Acura Service Department far exceeds the Volvo dealership. That, and the sales experience, convinced me to purchase from this dealership. More

The dealership promptly and efficiently serviced my car. They are always friendly and have me out of their quickly when I bring my car in and wait for it. They are always friendly and have me out of their quickly when I bring my car in and wait for it. More

When I walked in, service department was very busy, did not have any loaner cars but said they would try to get me one, even though I did not pre-reserve one. Chairs were full in the waiting room, but some not have any loaner cars but said they would try to get me one, even though I did not pre-reserve one. Chairs were full in the waiting room, but someone quickly brought in more chairs. Despite being very bust, staff were friendly and helpful. More

I bought my Acura MDX from West Chester, and I travel to this dealership for service from Bryn Mawr for a reason: You have excellent customer relationships and prompt, efficient and congenial service. I hav this dealership for service from Bryn Mawr for a reason: You have excellent customer relationships and prompt, efficient and congenial service. I have never been disappointed in this assessment in the year since I have bought my car. I intend to remain a service customer, will continue to recommend this dealership to friends and family, and would be extremely inclined to purchase another vehicle from Acura of West Chester. Keep up the good work! More

I had a wood-grain steering wheel and shift knob installed at this location. Overall installation of parts look great. The only thing that kept me from rating the quality of work with a "5" was th installed at this location. Overall installation of parts look great. The only thing that kept me from rating the quality of work with a "5" was that I noticed that my taupe leather interior on my driver seat, the leather door panel and headliner was very dirty from the service. Nothing a little water and leather cleaner couldn't get out but still, unnecessary. Overall, I am very pleased with the service and customer support. I will continue to have my vehicle serviced there! More

I brought my TSx in for a recall and they handled it quite easily. I love setting appointments electronically, got a loaner car, and was updated via email and phone. Great experience. quite easily. I love setting appointments electronically, got a loaner car, and was updated via email and phone. Great experience. More

Provided convenient, friendly service and shuttled me to work. Consistently try to be customer focused in their approach. Don't try to push you into work that is not necessary. work. Consistently try to be customer focused in their approach. Don't try to push you into work that is not necessary. More