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Piazza Acura of West Chester

West Chester, PA

4.8
1,702 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,702 reviews

December 06, 2011

I have had outstanding service since the purchase of my ACURA RL in 2001! I would highly recommend West Chester ACURA. The service mangager, Darren Griffith, has been very good to me. He would be a reason More

by AJP Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
December 05, 2011

Everyone encountered at Piazza West Chester was great and friendly- from the second I pulled into the service garage. I was shown to the waiting room and really appreciated the respect I was given by the st More

by Tara2stars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAURIZIO MERTOLI
December 05, 2011

I find the service at Piazza Acura of West Chester to be exceptional. As a consumer in the "senior" category, I have had experience with many different dealers over the years from Audi to Cadillac to Linco More

by jeansacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart M. and others
December 05, 2011

This my 3rd Acura that I have purchased and had serviced at Piazza. Although the Acura is a great car, I continue to go back to Piazza based on the excellent service and the way they treat customers. More

by rkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
December 03, 2011

Love their express service! I can drive in on my own schedule, no hassle. They have free wi-fi so I can even work while I am waiting. Service is always fast and I value their input on maintenance. More

by pchurn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
December 02, 2011

The dealership is alway willing to try and meet your expectations whether it is in service or the actual buying experance. I have know had 3 service appointments with this dealership and everytime I ha More

by cfrankjr003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The Service Department.
December 01, 2011

I came in for a warranty service and everyone was very helpful. The loaner car made my day run smoothly as well since I didn't have to make other arrangements to get my errands completed. More

by ddj1094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail,John
December 01, 2011

I have purchased many vehicles from this dealership (Piazza Acura of West Chester) for over 20 years. Sales and Service Departments are excellent. People are responsive and the business deals are very More

by tedwolkomir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart, Lee & Darren
November 30, 2011

Fast, friendly, professional and efficient. Love the "pull-in & drop off" system. I had a great buying experience with Mark, and now have had a great service expereicne with your Service team. Thank yo More

by Matt Cabrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark H. and others whose names I can't recall at the moment.
November 28, 2011

Handled an issue timely and professionally. I needed new brakes on a Saturday afternoon and they were able to schedule my appointment that day and take care of the problem. More

by gmac71465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
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