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Piazza Acura of West Chester

West Chester, PA

4.8
1,656 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,656 reviews

December 14, 2024

Joe was great. Took time to explain everything and was not pushy. Also, responsive to calls and texts. More

by Agnewman0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Rob was not pushy and wanted us, the customer to be happy with our purchase. More

by frankff2718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Every one was very friendly. Didn’t keep me waiting. Had my car ready and in perfect condition More

by annap0783
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Our salesman Bob was knowledgeable, friendly, and made our experience quick and painless! I am a repeat customer at piazza Acura, More

by spgraff330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Friendly and easy to deal with. Had a great selection of automobiles. Salesman was a nice guy. More

by spssps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 12, 2024 -

Piazza Acura of West Chester responded

This is great to hear! Thank you for being a valued Piazza Acura of West Chester customer!

December 08, 2024

Really like my new car but disappointed when you put it in drive, D and 4 times it went into S (150 miles on car) I had the same problem with my 2021 RDX. Every time I told them at a service visit they sai More

by SE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with us at Piazza Acura of West Chester. We're glad to hear Rob was able to assist you and provide helpful information about your new car. We understand the concern regarding the gear shift issue, and we encourage you to reach out so our service team can address it further. Your satisfaction is important, and we're here to help!

December 07, 2024

Joe did a great job, with patience, explaining the many safety and audio, electronic features of the RDX More

by Joe G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Haque
Dec 11, 2024 -

Piazza Acura of West Chester responded

Hi Joe, we're delighted to hear that you had a great experience with our team at Piazza Acura of West Chester! Thanks for the shoutout and enjoy all those features in your RDX!

December 06, 2024

Mark was fantastic to work with. Found the exact MDX we wanted within a few days. Highly recommended. More

by Bosszee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Piazza Acura of West Chester responded

We're delighted to hear that Mark helped you find the perfect MDX at Piazza Acura of West Chester! Thank you for recommending us, and enjoy your new ride!

December 06, 2024

Excellent dealership from where we just purchased our second vehicle. Absolutely amazing team starting from Salesman Omar, to his manager Mo and very friendly finance rep Tammer. Not only were they profe More

by Soumyadeep De
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar - 5 star rated
Dec 07, 2024 -

Piazza Acura of West Chester responded

Hi Soumyadeep, we're delighted to hear about your positive experience with Omar, Mo, and Tammer at Piazza Acura of West Chester! It's fantastic that you found our team professional and courteous while getting a great trade-in rate. Thank you for choosing us again; we look forward to serving you in the future! Safe travels!

December 06, 2024

Great customer experience every step of the process. Very responsive and happy to answer all my questions and work with me. More

by jmsopko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Piazza Acura of West Chester responded

Hi Jmsopko, we're delighted to hear you had a great experience with us at Piazza Acura of West Chester! Our team is always here to help and answer any questions. Thank you for your feedback! Safe travels!

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