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Piazza Acura of West Chester

West Chester, PA

4.8
1,694 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,694 reviews

March 29, 2025

My car was delivered with improper tire pressures and the wheels were in an in presentable condition More

by Mr. Tuvoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Rob was awesome to work with! No pressure or haggling at all during our experience and he gave us an amazing deal! The entire staff was super friendly and a pleasure to work with. More

by LLOYDJ30146
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Rob and the team at Piazza Acura of West Chester made your experience enjoyable and pressure-free! Thank you for choosing us, and we look forward to assisting with all your future Acura needs.

March 27, 2025

Mark was very responsive in my request to purchase a new car. I would t go anywhere else for this purchase. Thank you! More

by SHELLY9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Mark provided such responsive service at Piazza Acura of West Chester! Thank you for choosing us for your new car purchase, and we look forward to assisting you again in the future.

March 21, 2025

I don’t know who Angela Brown is, but my sales rep was Robert, and he was fantastic!! More

by SARAH.WEBER708
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Piazza Acura of West Chester responded

Sarah, This is fantastic to hear! Thank you for the five stars! - Piazza Acura of West Chester

March 15, 2025

Gave me what I wanted for my truck, used vehicle was listed at a good price. Only issue there was interior blemishes on the car, i;e the detailing could have been a little more refined. Does not hurt my More

by ANTHONYGIORDANO321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Piazza Acura of West Chester responded

Anthony, thanks for sharing your feedback! We're glad you had a great experience here at Piazza Acura of West Chester. We'll take note of the detailing comment and take steps to improve in this area moving forward. Enjoy your new ride!

March 14, 2025

Very knowledgeable and easy to work with. Made the buying process pleasurable. I am enjoying the RDX. More

by KM0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that you had a pleasurable buying experience with us at Piazza Acura of West Chester. Enjoy your new RDX, and thank you for the kind words!

March 14, 2025

Mark and the staff were exceptional and got us in the right car for the right price. More

by BROWNMAR25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Piazza Acura of West Chester responded

Thank you for trusting Mark & the Piazza Acura of West Chester team with your purchase! We hope you enjoy your new vehicle and look forward to working with you again in the future!

March 13, 2025

Helpful, friendly , good service on my first experience there to purchase a used car I found online More

by RSHOLTIS1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Piazza Acura of West Chester responded

Thanks for the stellar rating! We're glad you had a great experience! - Piazza Acura of West Chester

March 07, 2025

Bob was great! The OVERSELL of warranties- very poor/embarrassing The OVERSELL of warranties- very poor/embarrassing -- no means no More

by JAMIEAJOHNSON99
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 07, 2025 -

Piazza Acura of West Chester responded

Jamie, thank you for your feedback. We're glad Bob provided great service, but we're sorry to hear about your experience with warranties. Your comments are important and will be addressed with our team. Please don't hesitate to reach out directly if you have any additional questions or concerns. - The Piazza Acura of West Chester Team

March 07, 2025

Very friendly, knowledgeable and we’re not pushy. The process was smooth and painless. I’d recommend them. More

by STEVE.WOODGATE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that you had a smooth and painless experience with our team at Piazza Acura of West Chester. Thank you for recommending us, we appreciate your support!

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