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Philpott Toyota - Service Center

Nederland, TX

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78 Reviews

78 Reviews of Philpott Toyota - Service Center

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March 18, 2019

Seat belt recall My service advisor was Tabitha McCray. She was very courteous and professional. She had my recall issue addressed in a timely manner while I waited o More

by Fordguy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabitha McCray
Mar 24, 2019 -

Philpott Toyota responded

Fordguy62, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2019

Excellent Very accommodation,and they assist every costumer in the proper way,they explain every details and how the vehicle goes on....they offer you everythi More

by Ajg227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 17, 2019 -

Philpott Toyota responded

Hi Ajg227! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Philpott Toyota

March 06, 2019

Excellent Service The service I received on my F-150 was outstanding. I was met on the service driveway and quickly written up. The service check and oil change was per More

by Mike75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey
February 19, 2019

Awesome experience Recently went in for service and the staff made sure I was informed throughout the whole process. Tracy and Casey both called me and let me know every More

by Littlecoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy and casey
Feb 21, 2019 -

Philpott Toyota responded

Littlecoke, we are so pleased you enjoyed your visit to Philpott Toyota! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 11, 2019

Wife’s 2016 Explorer My wife’s 2016 Explorer was ready when promised. Also she was pleased with the service also. Tabitha our service rep was awesome!!! Thanks Philpott Fo More

by JP/DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabitha
Feb 15, 2019 -

Philpott Toyota responded

Hi Jp/dp! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

February 08, 2019

Maintenance and Scheduled recall Items. Satisfied in explanation of maintenance needed for a ten year old Tundra. Clean workmanship , thorough explanation of work to be done , courteous mech More

by pristina007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Flores
Feb 11, 2019 -

Philpott Toyota responded

Hi Pristina007! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2019

Awesome Service Department Brittany Gonzalez went above and beyond!! I will go to Philpott Toyota for all of my auto needs. Thanks Philpott Toyota and Brittany for taking care o More

by krsteluv
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brittany Gonzalez
Feb 11, 2019 -

Philpott Toyota responded

Hi Krsteluv, thank you so much for your positive comments about Philpott Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2019

Lexus Service Very friendly and knowledgeable. They reviewed the work done to my vehicle and all of the customer service team all were very accommodating. They also More

by NaeNae’s Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Feb 02, 2019 -

Philpott Toyota responded

Naenae’s Car, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Toyota! We hope to be of service to you again in the future. Best wishes, Philpott Toyota

January 10, 2019

Exellent in Every Way The whole team did an excellent job in every way - from the superior repair to the communication with updates. Thank you for making this a pleasant ex More

by CMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember their names - but all were Awesome!
Jan 16, 2019 -

Philpott Toyota responded

Cmn, we are so happy to read such a great review about Philpott Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2018

Extremely Satisfied Best Ford Service Department experience on any Ford vehicle I've ever owned. It’s really nice to deal with experienced, long term employees that reme More

by DaFordRunsGood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Moffitt, Service Team
Jan 04, 2019 -

Philpott Toyota responded

Dafordrunsgood, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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