
Philpott Toyota
Nederland, TX
Filter Reviews by Keyword
By Type
211 Reviews of Philpott Toyota
Dealing with salesperson Mrs. Ortiz was a very pleasant experience. She made things very easy for me. She took care of all details. Ortiz was a very pleasant experience. She made things very easy for me. She took care of all details. More
I worked with Lisa Ledoux, she made the process super fun and not stressful. She was honest, and genuinely cared about what I wanted, she did not put any pressure onto my decision and that was also another g and not stressful. She was honest, and genuinely cared about what I wanted, she did not put any pressure onto my decision and that was also another good thing about her. We signed paperwork with the financial manager, and he was awesome. Made us laugh and was made the process smooth, he was honest and up front. The whole experience made us feel like family or friends making a purchase not just another customer! Me and my husband will always recommend! More
I thought a better deal was coming my way after buying a new 2023 4Runner, and then returning in 2023 to buy a used 2021.....But NO! I was cheated and over charged for tax title and license. The over charge new 2023 4Runner, and then returning in 2023 to buy a used 2021.....But NO! I was cheated and over charged for tax title and license. The over charge was never refunded on my new purchase to this day. When you are done with this survey before you can submit it you are forced to select YES on the question "would you recommend this dealer ship," The answer is NO but doesn't allow me to put that as my answer. More
I had a great experience with Lisa who was so nice and helpful. She was very patient with me when explaining all of the new features on our new Carolla Cross hybrid. The financing and paperwork were quick helpful. She was very patient with me when explaining all of the new features on our new Carolla Cross hybrid. The financing and paperwork were quick and easy. I will surely buy another vehicle from them in the future. More
I dealt with Lisa who was outstanding, the dealership and her did not try to upsell me on things I did not need on my car. I drove from Houston to get the car, it was ready and filled up, everything financi her did not try to upsell me on things I did not need on my car. I drove from Houston to get the car, it was ready and filled up, everything financially was agreed upon my arrival, I was treated professionally and I am very thankful for dealing with Lisa and Philpott Toyota More