Philpott Toyota
Nederland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Excellent Service The service I received was fast and efficient. Shelby is pleasant to work with and very knowledgeable! The shuttle driver also picked me up from work The service I received was fast and efficient. Shelby is pleasant to work with and very knowledgeable! The shuttle driver also picked me up from work once my vehicle was ready, they truly are accommodating to their customers! More
Awesome experience, Fast and friendly service Had a awesome experience having some work done to my vehicle. The service adviser Tracy Mooney was very professional and very knowledgeable. was a lo Had a awesome experience having some work done to my vehicle. The service adviser Tracy Mooney was very professional and very knowledgeable. was a lot of help. Also the service manager was very nice. Will recommend to everyone I know. Also the coffee is very good. More
Prompt and Quick Service I brought my truck in for an oil change and tire rotation on a Saturday morning. Found out I needed my front brake redone and the work was thoroughly I brought my truck in for an oil change and tire rotation on a Saturday morning. Found out I needed my front brake redone and the work was thoroughly completed before my scheduled time to pick up my truck! I didn't have to bring it back later to have the brake repair done, thanks Philpott! More
Professional Service Personified Took New Tacoma in for 5K miles service, without appointment and still minimal waiting. Clean waiting area with plenty of coffee and snacks. Service Took New Tacoma in for 5K miles service, without appointment and still minimal waiting. Clean waiting area with plenty of coffee and snacks. Service like this is why we are repeat customers! More
Very Professional I am a service manager and this is the way I want my customers to be treated. Very pleasant start to finish. Thank you Shelby!! I am a service manager and this is the way I want my customers to be treated. Very pleasant start to finish. Thank you Shelby!! More
Very Professional Thank you Shelby Apperson for professional and excellent service dealing with my Toyota Tacoma third break light that was leaking. Thank you for letti Thank you Shelby Apperson for professional and excellent service dealing with my Toyota Tacoma third break light that was leaking. Thank you for letting me know that you were aware of the recall of the seal, and that you will take care of it, which you were able to get it done the next day! More
Very pleased Made an appointment for first oil change tire rotation on a Saturday, went right in the serve manager was standing in the bay wrote me up and was very Made an appointment for first oil change tire rotation on a Saturday, went right in the serve manager was standing in the bay wrote me up and was very polite, sat down had a cup of coffee looked up and truck was ready, it’s pretty good when you go someplace with an appointment and they actually keep their end of the bargain I’m glad I bought at Philpott I’ll be back More
Would not recommend dealership Engine light went on and was advised not to drive. Appt. four days later intake valve replaced $700.00. Toyota Avalon with approx. 80,000 miles. Sp Engine light went on and was advised not to drive. Appt. four days later intake valve replaced $700.00. Toyota Avalon with approx. 80,000 miles. Spoke to General Manager who explained the warranty on a "Certified vehicle" 22,000 bumper to bumper from when the car is originally sold. I bought with approx. 13,000 and power train only up to 100,000. This is not the explanation I received when I purchased the car and no warranty extension offers were ever offered. GM said he would call me back first part of the next week to let me know if he could or could not help us with this issue. This was several weeks ago and have not received a return call. Purchased Avalon and Tundra about the same time from this dealer. Staff at the service center were polite but would not purchase from this dealer again based on incorrect info about warranty or lack thereof on used vehicle. Would not have purchased this vehicle with so little warranty remaining if this had been explained. More
EXCELLENT SERVICE AND COURTEOUS ADVISOR WITH QUICK SERVICE" TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY Toyota-- also the coffee was hot and good, sure wish they h TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY Toyota-- also the coffee was hot and good, sure wish they had a donuts. More
EXCELLENT SERVICE AND COURTEOUS ADVISOR WITH QUICK SERVICE LISA IN TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY 2004 SEQUOIA. I HAVE BEEN BRINGING MY SEQUOIA TO LISA IN TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY 2004 SEQUOIA. I HAVE BEEN BRINGING MY SEQUOIA TO PHILPOTT SINCE 2006 BECAUSE OF THE CONSISTENT EXCELLENT SERVICE AND THE PROMPTNESS. More