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Philpott Toyota
Nederland, TX
197 Reviews
The Toyota Retail and Repair Gurus
of the Greater Nederland Area
From new Toyota to used cars near Houston, Philpott Toyota in Nederland, TX knows the ins and outs of the automotive industry. Our trained Toyota experts can help you through the car-buying process and show you every detail you might otherwise overlook in the new Toyota Camry, Corolla, Tundra, 4Runner, Prius and more!
When shopping for a new vehicle, you expect your salesperson to have knowledge about certain options that are available on your new Toyota. At Philpott Toyota, all of our Toyota salespeople are Toyota Pride Certified. Simply put, all salespeople are constantly given tests to ensure they stay up-to-date on the latest information supplied by Toyota Motor Sales, Inc. Along with our experienced sales staff, we offer alternative financing options.
We are constantly training our Philpott Toyota repair and service teams and upgrading our service and repair center in order to provide our loyal customers with the latest technologies available. But if you want to perform your own auto repairs, you can order any of the OEM Certified Toyota parts and accessories you might need to complete the job.
Come once, and you'll immediately see the Philpott Toyota value. But you don't have to just take our word for it...ask around. The word on our high level of customer satisfaction has spread fast. Talk with our courteous sales staff when you visit our Nederland dealership at 2229 Hwy 69 serving Beaumont, Silsbee, Orange and Port Arthur, Texas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 197 reviews
August 14, 2020
The people who work at this dealership have always been very polite and friendly and ready to serve any of my needs. I would recommend them to friends and family. very polite and friendly and ready to serve any of my needs. I would recommend them to friends and family. More
by ceebee365
Employees Worked With
Service writers
July 26, 2020
Employees and service is always tops. I only dealt with Brittany. She is always very welcoming, considerate and nice to do business with. I’ve dealt with Philpott Toyota for years, this is my 3rd Toyota. G Brittany. She is always very welcoming, considerate and nice to do business with. I’ve dealt with Philpott Toyota for years, this is my 3rd Toyota. Great service all around. More
by seisaacks
Employees Worked With
Hunter Cricchio, Brittany Alexander
July 24, 2020
Well worth the short drive from Beaumont! We have always been very pleased with the service from Philpott Toyota. I am on my second car from them & my son is on his 2nd car also & we have alw We have always been very pleased with the service from Philpott Toyota. I am on my second car from them & my son is on his 2nd car also & we have always had excellent service! They do a great job & fast, friendly service. More
by Dodie LaBove
Employees Worked With
The lady that wrote up my ticket did a great job
July 22, 2020
Completely Satisfied came to Toyota for oil change because Hyundai service dept ruined my previous car. Also, I've gone over there twice for inspections and they don't eve came to Toyota for oil change because Hyundai service dept ruined my previous car. Also, I've gone over there twice for inspections and they don't even get up and greet you when you walk in. They are Totally Useless! More
by kellikimball31365
Employees Worked With
Sorry, she did identify herself but I don't remember her name
July 01, 2020
Been having my vehicle serviced here for years and have always been satisfied. The people in the service department are always friendly and helpful. The prices for some services seem a bit high sometimes b always been satisfied. The people in the service department are always friendly and helpful. The prices for some services seem a bit high sometimes but are tolerable. More
by darren
Employees Worked With
I don't remember the employees names
June 02, 2020
Easy, Pleasant Purchase of Previously Owned Ford F350 Dealt with Lisa and the Philpott on buying a low mileage diesel vehicle. Bridge loan with Neches Credit Union was suggested by the Philpott team whic Dealt with Lisa and the Philpott on buying a low mileage diesel vehicle. Bridge loan with Neches Credit Union was suggested by the Philpott team which worked out well. Fitment of OEM tires from Michelin was as also coordinated by sales and management staff. Very good experience overall. Thanks again, K Castle More
by Grumpyoldcoot
Employees Worked With
Lisa LeDoux
May 13, 2020
Great customer service, appointment scheduled and kept, they sanitized the vehicle before and after the service preformed, I am satisfied with the service and I'll return. they sanitized the vehicle before and after the service preformed, I am satisfied with the service and I'll return. More
by tiffntyne
Employees Worked With
Brandy
May 08, 2020
Slowest service Oil change took 4 hrs was told 1 hr . Went to ask about it was told they are running behind. Been told this before. Not the first time this happened. Oil change took 4 hrs was told 1 hr . Went to ask about it was told they are running behind. Been told this before. Not the first time this happened. Had an appointment too, but it's a shame that they dont even honor appointment time. They didn't even get to it for 3 hrs. They didn't even have anything to drink and had to wait that long. Last trip here. Other vehicle is serviced at silsbee and takes 45 min. More
by Pop
Employees Worked With
Brittany
May 06, 2020
2018 Highlander Regular Maintenance Philpott did a great job at performing the regular maintenance on my vehicle. It was time for the Texas inspection sticker to be renewed. They took c Philpott did a great job at performing the regular maintenance on my vehicle. It was time for the Texas inspection sticker to be renewed. They took care of that as well. When they were through, they sprayed disinfectant (coronavirus) on the door handle & steering wheel. I appreciated them taking such safety measures. They do good work. More
by Carl B.
Employees Worked With
Michael Thompson; Amber Miller
May 01, 2020
I had a recall - I was not offered the shuttle service over the phone. It would have been less hassle for me. I went back to pick up the car and it was not ready, then I was offered the shuttle service. ( over the phone. It would have been less hassle for me. I went back to pick up the car and it was not ready, then I was offered the shuttle service. (After 2 favor rides) Britney was very courteous and professional- A procedure should be in place More
by msharp
Employees Worked With
Britney
