Philpott Toyota
Nederland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Philpott Toyota Service Department is the best in the area. Friendly, professional and always easy to deal with. Keith in Service went out of his way to make sure that I and others were taken care of. T area. Friendly, professional and always easy to deal with. Keith in Service went out of his way to make sure that I and others were taken care of. Thanks! More
My truck is 8 years old and I have been taking it to this dealership for service since it was new. I have been 100 percent satisfied with the service that I gotten there or I would have gone somewhere else. dealership for service since it was new. I have been 100 percent satisfied with the service that I gotten there or I would have gone somewhere else. More
The service I received was great. The time it took was surely what I needed. The technician was very helpful and courteous Thanks for everything!!. surely what I needed. The technician was very helpful and courteous Thanks for everything!!. More
After getting my wife her first new vehicle last year, I decided to have y’all do a complete detail for her once you completed a manufacturer’s recall. Just a word of advice, if a customer is going to trus decided to have y’all do a complete detail for her once you completed a manufacturer’s recall. Just a word of advice, if a customer is going to trust y’all and go to you for a detail and pay $110, don’t leave the vehicle outside when it is sprinkling. My wife was looking forward to finally having her vehicle professionally done, only to see that the whole SUV was covered in watermarks, including every window and windshield! So much for her having it look all nice and shiny. We will NOT be using your service again. Someone used very poor judgement! More
Philpott always does a great job! The best! Service was timely and well done. All staff is very friendly. Philpott always my first choice for our cars. timely and well done. All staff is very friendly. Philpott always my first choice for our cars. More
Tracy was again excellent and all repairs were timely prepared and completed. Tracy maintained professional contact with updated information and upon delivery of my repaired 1998 4-Runner 4x4; I conclude prepared and completed. Tracy maintained professional contact with updated information and upon delivery of my repaired 1998 4-Runner 4x4; I concluded that all repairs were well achieved. More
From initial visit to final visit on 11/11/2020 when issue with car was fixed we made several attempts to make appt and never could get someone to answer phone then was told a few times that tracey woul issue with car was fixed we made several attempts to make appt and never could get someone to answer phone then was told a few times that tracey would call and we never got called so I say all this to say this it’s very poor customer service More
It went well and they where fast but they did not fix or even check the grinding the happens when I back up.the person that checked me in asked but it was not fixed or checked even check the grinding the happens when I back up.the person that checked me in asked but it was not fixed or checked More
Tracy was very helpful. Was able to drop off car and get diagnosis of what was wrong and estimated amount to fix the problem and how long it would take. diagnosis of what was wrong and estimated amount to fix the problem and how long it would take. More
Very unorganized. Did not have appointment scheduled. Data entered incorrect phone number-couldn’t tell me length of service required. No masks to protect customers. Data entered incorrect phone number-couldn’t tell me length of service required. No masks to protect customers. More