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Philpott Toyota
Nederland, TX
197 Reviews
The Toyota Retail and Repair Gurus
of the Greater Nederland Area
From new Toyota to used cars near Houston, Philpott Toyota in Nederland, TX knows the ins and outs of the automotive industry. Our trained Toyota experts can help you through the car-buying process and show you every detail you might otherwise overlook in the new Toyota Camry, Corolla, Tundra, 4Runner, Prius and more!
When shopping for a new vehicle, you expect your salesperson to have knowledge about certain options that are available on your new Toyota. At Philpott Toyota, all of our Toyota salespeople are Toyota Pride Certified. Simply put, all salespeople are constantly given tests to ensure they stay up-to-date on the latest information supplied by Toyota Motor Sales, Inc. Along with our experienced sales staff, we offer alternative financing options.
We are constantly training our Philpott Toyota repair and service teams and upgrading our service and repair center in order to provide our loyal customers with the latest technologies available. But if you want to perform your own auto repairs, you can order any of the OEM Certified Toyota parts and accessories you might need to complete the job.
Come once, and you'll immediately see the Philpott Toyota value. But you don't have to just take our word for it...ask around. The word on our high level of customer satisfaction has spread fast. Talk with our courteous sales staff when you visit our Nederland dealership at 2229 Hwy 69 serving Beaumont, Silsbee, Orange and Port Arthur, Texas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 197 reviews
December 05, 2020
After getting my wife her first new vehicle last year, I decided to have y’all do a complete detail for her once you completed a manufacturer’s recall. Just a word of advice, if a customer is going to trus decided to have y’all do a complete detail for her once you completed a manufacturer’s recall. Just a word of advice, if a customer is going to trust y’all and go to you for a detail and pay $110, don’t leave the vehicle outside when it is sprinkling. My wife was looking forward to finally having her vehicle professionally done, only to see that the whole SUV was covered in watermarks, including every window and windshield! So much for her having it look all nice and shiny. We will NOT be using your service again. Someone used very poor judgement! More
by TRC090875
Employees Worked With
Don’t remember
November 23, 2020
Philpott always does a great job! The best! Service was timely and well done. All staff is very friendly. Philpott always my first choice for our cars. timely and well done. All staff is very friendly. Philpott always my first choice for our cars. More
by jillveazey
Employees Worked With
Service dept
November 13, 2020
Tracy was again excellent and all repairs were timely prepared and completed. Tracy maintained professional contact with updated information and upon delivery of my repaired 1998 4-Runner 4x4; I conclude prepared and completed. Tracy maintained professional contact with updated information and upon delivery of my repaired 1998 4-Runner 4x4; I concluded that all repairs were well achieved. More
by shoff633
Employees Worked With
Tracy and Renee
November 11, 2020
It went well and they where fast but they did not fix or even check the grinding the happens when I back up.the person that checked me in asked but it was not fixed or checked even check the grinding the happens when I back up.the person that checked me in asked but it was not fixed or checked More
by Anne.lewing.1953
Employees Worked With
Not sure any names
November 11, 2020
From initial visit to final visit on 11/11/2020 when issue with car was fixed we made several attempts to make appt and never could get someone to answer phone then was told a few times that tracey woul issue with car was fixed we made several attempts to make appt and never could get someone to answer phone then was told a few times that tracey would call and we never got called so I say all this to say this it’s very poor customer service More
by Cajunmomav
Employees Worked With
Tracy Mooney
November 03, 2020
Tracy was very helpful. Was able to drop off car and get diagnosis of what was wrong and estimated amount to fix the problem and how long it would take. diagnosis of what was wrong and estimated amount to fix the problem and how long it would take. More
by mssmon
Employees Worked With
Tracy
October 07, 2020
Very unorganized. Did not have appointment scheduled. Data entered incorrect phone number-couldn’t tell me length of service required. No masks to protect customers. Data entered incorrect phone number-couldn’t tell me length of service required. No masks to protect customers. More
by Marian.domingue
Employees Worked With
Unknown
September 03, 2020
Bob, Chris and team are excellent. Top notch customer service and a terrific purchasing experience. Please go see them for your new Ford or pre owned vehicle. service and a terrific purchasing experience. Please go see them for your new Ford or pre owned vehicle. More
by ekl11310
Employees Worked With
Bob Thewman, Chris Hoffpauir, Cory Lunceford
August 24, 2020
Brittany Gonzalez was excellent. She was able to work me in and get everything that I needed done in one day. I didn't have to stress about anything and had great customer service. Definite 5/5 rating. in and get everything that I needed done in one day. I didn't have to stress about anything and had great customer service. Definite 5/5 rating. More
by danielhickling
Employees Worked With
Brittany Gonzalez
August 21, 2020
Philpott always takes care of my car. They never disappoint and always very polite and easy to work work. I always recommend them to everyone. disappoint and always very polite and easy to work work. I always recommend them to everyone. More
by granna4
Employees Worked With
Tracey Mooney
