Philpott Ford - Service Center

Took my truck in for service and some warranty work and Lee was great. Very helpful and kept me informed. I will always ask for Lee in the future!!! Lee was great. Very helpful and kept me informed. I will always ask for Lee in the future!!! More

Drove in for service and Lee greeted me promptly and was Drove in for service and Lee greeted me promptly and was very helpful and friendly. Got my F150 in and out for the oil change. Fantastic service. Drove in for service and Lee greeted me promptly and was very helpful and friendly. Got my F150 in and out for the oil change. Fantastic service. Go Philpott Ford More

Great service Brought my 2017 Explorer in for a recall. They were very courteous and did the job fast. Didn't take as long as I thought it would. Very profession Brought my 2017 Explorer in for a recall. They were very courteous and did the job fast. Didn't take as long as I thought it would. Very professional staff. More

Had a battery problem recently. Took my car in on a Saturday morning without an appointment and left it. I was able to pick it up couple of hours later.the battery was replaced at no charge because of Saturday morning without an appointment and left it. I was able to pick it up couple of hours later.the battery was replaced at no charge because of warranty. I have always received good results with the service department. More

Brought truck in for inoperable sync system and due to no fault of the dealership was not able to complete repairs. Will reschedule. Very happy with all aspects of dealership fault of the dealership was not able to complete repairs. Will reschedule. Very happy with all aspects of dealership More

Did a great job with service. Personally I feel that Staff bring more to the company than service. Wonderful people that care. Even though I got stranded the next day on a road trip after getting my tru Staff bring more to the company than service. Wonderful people that care. Even though I got stranded the next day on a road trip after getting my truck serviced and checked out. But it was not their fault because the battery had a dead cell. Will not use anyone else but them on my truck. More

warranty work easy to drop of vehicle ahead of time. They called promptly when they addressed the issue. All parts were not in stock and they had to keep another da easy to drop of vehicle ahead of time. They called promptly when they addressed the issue. All parts were not in stock and they had to keep another day. Did not inquire about loaner. Had to book 30 days in advance so don't know why they did not have parts. Repair and workmanship appears very good More

I needed new tires so I called Philpot Ford to find out about their tire deals after being on hold for 24 minutes and be switched back an forth to 4 different people and f I called Philpot Ford to find out about their tire deals after being on hold for 24 minutes and be switched back an forth to 4 different people and finally they hung up on me, I went to Discount Tires where they were so very helpful and bought my set of tires there. More

Excellent Have always used Philpott Ford for service. They always call if other problems arise before they move forward with service. Never had a problem with t Have always used Philpott Ford for service. They always call if other problems arise before they move forward with service. Never had a problem with them. Sometimes slow, but always friendly. Thanks guys. More

Always excellent service at Philpott! Staff is friendly and service is quick and always done correctly. I will forever recommend this place for service and sales! and service is quick and always done correctly. I will forever recommend this place for service and sales! More