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61 Reviews of Philpott Ford - Service Center
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September 10, 2020
Friendly and trustworthy service advisors. Sure, they upsell, but for a reason. Not unnecessary scalping. Just remember, you're paying dealer rates, but this tends to enhance the quality of the service f upsell, but for a reason. Not unnecessary scalping. Just remember, you're paying dealer rates, but this tends to enhance the quality of the service from the expensive investment the dealer must make to keep their technicians always on top of all the makes and models that change each year. More
by leado
Employees Worked With
Cannot Remember
September 02, 2020
Fast and friendly service everytime. Stacey is always pleasant to work with. I would recommend him to anyone needing help or service on their vehicle. pleasant to work with. I would recommend him to anyone needing help or service on their vehicle. More
by Lstrong1980
Employees Worked With
Stacey
August 23, 2020
I needed tores replaced on my warranty. They we very prompt. Handled ordering the tires and filing the claim. The tires and paperwork were ready at my appointment. Thanks! prompt. Handled ordering the tires and filing the claim. The tires and paperwork were ready at my appointment. Thanks! More
by tlooneylady
Employees Worked With
Service dept
August 17, 2020
Best customer service in Texas. The team always make sure they take complete care of you and your vehicle. I have never been pvee charged for services they take complete care of you and your vehicle. I have never been pvee charged for services More
by Princess
Employees Worked With
Stacy
August 06, 2020
Philpott never lets me down! Philpott has always done my service work on both my vehicles. I can say they have never let me down and have always gone above and beyond to make sur Philpott has always done my service work on both my vehicles. I can say they have never let me down and have always gone above and beyond to make sure I was taken care of and my service was done correctly and in a timely manner. Stacy Moffett and everyone in the service department have always been very professional, personable, and accommodating. More
by D Bush
Employees Worked With
Stacy Moffett
July 27, 2020
Disappointed with Customer Service Rep I went in for an semiannual oil change and the works, along with getting my truck inspected. I had it inspected there for the last 4 years with no I went in for an semiannual oil change and the works, along with getting my truck inspected. I had it inspected there for the last 4 years with no problem, even though I had a cracked taillight for the same period. This time they would not inspect it and tried to sell me a new taillight and battery that was going to cost ~$400. Told them to just do oil change. I went today and got it inspected at another place with no problem. More
by rgrock
Employees Worked With
Amber Miller
July 23, 2020
I really love the down home feel and professionalism. Stacy Moffet in the service department is always courteous and funny. When it’s time to buy I always go to Adam Carter because he’s honest and alwa Stacy Moffet in the service department is always courteous and funny. When it’s time to buy I always go to Adam Carter because he’s honest and always a joy to work with. More
by Jmh1752
Employees Worked With
Stacy Moffet
July 03, 2020
Natasha and Stacy as always were a great help with both of my F 150’s. Will be back 👍. Got me A/C fixed and oil changes quick. Mechanics also came out and explained repairs. of my F 150’s. Will be back 👍. Got me A/C fixed and oil changes quick. Mechanics also came out and explained repairs. More
by David.hutto
Employees Worked With
Natasha, Stacy in service. Mike Allen and Adam Carter in sales
June 30, 2020
quick service, service Writer Stacey Moffit, was up front and detailed in what was going on with my truck, got it done in reasonable time. Thanks Guys service Writer Stacey Moffit, was up front and detailed in what was going on with my truck, got it done in reasonable time. Thanks Guys More
by pcm1109
Employees Worked With
Stacey Moffit
June 26, 2020
Collision Body Shop First time I used this particular Body Shop and proud to say it was customer friendly and informative on status on my vehicle since it was not ready i First time I used this particular Body Shop and proud to say it was customer friendly and informative on status on my vehicle since it was not ready in the five (5) day that was quoted and why and what was need. I appreciate the communication. More
by debbiechapman6076
Employees Worked With
Stephen
