Philly Auto
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 406 reviews
Good dealership and very reliable. Best salesman there is the guy Luis. If your interested in a car, go and talk to him he’s the best the guy Luis. If your interested in a car, go and talk to him he’s the best More
Just got a XT5 on 1/4/21, they are very shady. Use tricks charged for $800 for prep never done. Refused to refund money charged for $800 for prep never done. Refused to refund money More
I came in to get a BMW 5 series. As soon as I walked in I was greeted by Benny. He helped me find the one for me. Daryl the manager was also helpful with financing. He got me the rate and payment I was comfo was greeted by Benny. He helped me find the one for me. Daryl the manager was also helpful with financing. He got me the rate and payment I was comfortable with. Overall, great experience. More
Very bad dealer. I have a verbal deal due to virus and told them I was paying cash. This all happened around closing time so I agreed on a time the next day. They called me the next day and said they jus told them I was paying cash. This all happened around closing time so I agreed on a time the next day. They called me the next day and said they just sold the vehicle. How can they do that if we already had a contract. Don’t say i did not warn you. Read the other reviews on this place. Very bad More
Purchased my second vehicle from them . I traded in my first purchase after 2 years. Once again, the process was a breeze with everything being done online...The manager remembered who I was and how many first purchase after 2 years. Once again, the process was a breeze with everything being done online...The manager remembered who I was and how many children I had..I was so impressed by this as I know they sell a lot of cars but he remembered who I was.. I returned to Philly Auto because I have never had a problem with getting my questions asked or with any repairs. Darryl even paid my deductible before because I had to rent a car because my car was being fixed longer than planned . Most importantly, my trade in was paid off within 10 days! I will definitely return when I look to trade in again. More
The best dealer you will find. Definitely ask for luise. The process is quick and easy. They have alot of options and selections of cars The process is quick and easy. They have alot of options and selections of cars More
Helpful, Considerate, Respectful, & Open I am a new proud owner of a BMW 428i thanks to the help of Mr. Alberto. Luis is very open through the whole process and works his best to help you ou I am a new proud owner of a BMW 428i thanks to the help of Mr. Alberto. Luis is very open through the whole process and works his best to help you out. He is very professional, he answers any questions that you may have and he is very polite, he does not get discouraged with you under any circumstance, unlike other care salesman. If you are serious about owning a vehicle, he dedicates his time to listen to you (very important) and gives you his undivided attention. He goes out of the way to make sure you (the customer) are always happy. He is a gentleman that has mastered this craft (selling cars) but also mastered the craft of excellent customer service that is unmatched. If you are looking to buy a car, HE IS YOUR MAN. He will not disappoint. Thank you Luis More
Registration and Title Transfer Benny was great. Had some issues with car at first, Benny tried to get fixed, but it was beyond them fixing. Had to fix all 4 rims (bent) and purchase Benny was great. Had some issues with car at first, Benny tried to get fixed, but it was beyond them fixing. Had to fix all 4 rims (bent) and purchase 2 new rims. They did replace brakes. Then to find out after having car for 6 months the registration info sent to PennDot was not received. 2 weeks later and still no update from Title and Transfer Person from Philly Auto. She claims PennDot messed up. I feel as though she messed up and blaming PennDot. POOR Customer Service. Terrible. More
GS YES YES YES! I’m going to keep things short and sweet. Whoever says these guys are no good are haters. Do they sell lemons? I have only purchased one vehicle fro I’m going to keep things short and sweet. Whoever says these guys are no good are haters. Do they sell lemons? I have only purchased one vehicle from them so I can’t factually say yes but I highly doubt it. They seem like a group who cares about its clientele and image check them out on IG! finally I personally dealt with Louis(still dealing with him with little car issue) but ask for Mont & Byron I initially came through them first. GREAT guys who will make SURE you leave the lot happy and satisfied. However my salesman was Louis and bottom line that guy is a straight shooter. Not only does he take his time and work with you. He will continue to work with you if any other problem or issues arise and honestly, when your buying a used vehicle, that fact is EVERYTHING! He’s a Virgo like me so he’s legit people. At the end of the day I feel like you’d be in good hands with any of the team though. If I ever get another used car I know where to go with confidence and peace of mind. Guess that wasn’t short and sweet after all huh?...welp P.S my apologies for grammar. More
They are help to resolve I was working with luis for bargain but they strict fix price which is very reasonable price i check all around market but Philly they are best price. I was working with luis for bargain but they strict fix price which is very reasonable price i check all around market but Philly they are best price.ford fusion 2018 And luis no 1 sales person. And help to customer other paper work. And steven very expertise with finance and the owner well smile good look gentleman.i recommend phily auto they have big nice inventory.finaly they buy with cheep price and they sold less then market.zahid malik More