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Philly Auto
Philadelphia, PA
406 Reviews
Philly Auto is a nationwide used car company in Philadelphia that specializes in selling of reliable and durable used cars around Philadelphia and beyond. We have come to became one of the fastest growing used car dealers in Philadelphia. We seek to set everything in place for used car buyers to have smooth experience. Our partnerships with some of the used car buyer make us a convenient, single stop when you're ready to get the best used car in Philadelphia.
Philly Auto is a Wholesale Outlet for used car of all sorts, primarily in the lower to medium price ranges, with some exceptions now and then. We are proud of the high level of customer service and ethical values we conform to. Our vision is to become a highly regarded used car business partner to many more used car buyers in Philadelphia. We do our best to transact our business with sound ethics and principles and we follow healthy transparent practices and we strongly discourage any other approach. We hope to be of good service to you, and maybe build a longstanding business relationship.
Philly Auto's mission is to deliver maximum business value to clients by designing, developing, implementing and maintaining efficient and professionalism. Our values include client and employee satisfaction, social and business responsibility, and using industry's best practices to bring out the best from our employees, remove communication barriers, create trust and increase operational efficiency. Central to our Treating Customers Fairly ethos is our commitment to providing clear and concise information on regular basis.
Philly Auto's strong foundation is built on the principles of Efficiency, professionalism, reliability and the aim of building one of the most admired company in the world. We stand top when it comes to customer service. At Philly Auto we understand how important communication is to our clients and this is why our management and support team excels at this. Aside from excellent service, dedication and compliance are the foundation of our business.
We will return your Phone calls and email within an hour. Giving the best to our Customers is a core aim of our company and the way we conduct our business. We are constantly seeking to maintain high level of service and to develop innovative ways to communicate our services and information to you.
Our clients are always smiling after transactions. - Our 98% satisfaction reviews is proof!
Working with us, automatically becomes the client's choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 406 reviews
October 06, 2022
I love service! I was dreading the process of buying a car but Steven made it so easy. I didn't have to wait long for my turn and they were able to answer all my que I was dreading the process of buying a car but Steven made it so easy. I didn't have to wait long for my turn and they were able to answer all my questions. I got the best deal on the car I wanted and it was all worth it in the end! More
by Jacob Dodson
Employees Worked With
Steven
October 04, 2022
Bought by Chevy Silverado a couple of weeks ago and everything was amazing! I was in and out with a new car within 2 hours of walking in. The sales team was so attentive to my needs and made sure I got everything was amazing! I was in and out with a new car within 2 hours of walking in. The sales team was so attentive to my needs and made sure I got everything I needed. Will come back in the future! More
by John Mosher
Employees Worked With
September 26, 2022
Financing truly made my day. I thought it was going to be a really big headache to deal with, but in fact it was really simple and quick. No headache at all :) I thought it was going to be a really big headache to deal with, but in fact it was really simple and quick. No headache at all :) More
by Cameron Erickson
Employees Worked With
September 23, 2022
Cars are well kept. They are clean and shiny almost straight out of the shop. Minor, if no, damage to exterior, but still keep the same features and drive as the new car They are clean and shiny almost straight out of the shop. Minor, if no, damage to exterior, but still keep the same features and drive as the new car. Win-Win in my opinion. More
by Annet Faulkner
Employees Worked With
September 14, 2022
I had a awesome opportunity to visit Philly Auto in December 2021, met Luis (salesman) whom was great. His honesty and being straight forward was the driving forge for me to purchase a second vehicle. December 2021, met Luis (salesman) whom was great. His honesty and being straight forward was the driving forge for me to purchase a second vehicle. The bottom line is that Darryl (GM) and his team is some great guys to work with and I’m a repeat customer whom put the team through the test and they do go above and beyond to take genuine care of the customer. I’ve dealt with some really lousy lying used car dealerships only to be let dow time after time. If anyone is in the hunt fir a car or tuck please give Philly Auto a try- you won’t be let down! Fred Doughty😃 More
by Big Fred
August 25, 2022
It sucks that I can't give a rating worse than poor! ! I feel like I was professionally CATFISHED!! All the vehicle history reports came back clean but every eye that looked at this car has told a differ ! I feel like I was professionally CATFISHED!! All the vehicle history reports came back clean but every eye that looked at this car has told a different story. THIS CAR WAS IN AN UNREPORTED ACCIDENT AND WAS POORLY PATCHED UP BY PHILLY AUTO AND SOLD AS IF NOTHING WAS WRONG WITH IT! Even the manufactures warranty is no good to me because the certified manufactures mechanics said they won't touch it because nothing on the damaged area of the car is stock. I took it to get a tint job done and the old guy who owns the shop for sure came out the womb with a car in his hand, took one look at it and effortlessly pointed out the hack paint and buff job done to the areas that were "repaired" seeing and showing me the uneven place where the stock paint stops and the poor blending attempt starts, he even showed me the tape line! Everyday after Philly Auto's 30 day repair cutoff I have been experiencing a different issue with this car, there isn't enough space here to type it all. Instead of hitting the sales lot it should have gone directly to the car crusher!! I WILL FIND A WAY TO EXPOSE THIS SHADY ORGANIZATION THAT WILL HOLD THEM ACCOUNTABLE FOR ALL THE TRAMUA THEY HAVE CAUSED ME AND ANYBODY ELSE THEY SWINDLED!!! More
by Dry Screwed!
Employees Worked With
Mike
June 20, 2022
Mr. Luis was a life saver! I have bad credit and a repossession from a couple of years ago. I needed a car for so long but I was afraid to try due to my circumstances. When I tell you he went above an repossession from a couple of years ago. I needed a car for so long but I was afraid to try due to my circumstances. When I tell you he went above and beyond and made me feel easy the entire time. I’m driving off today with a beautiful 2020. I could not be more pleased with the service, help and guidance I received today at Philly Auto! Ask for Luis he will get you right! More
by Ree
April 27, 2022
He was awesome so great! He was fast and efficient I really loved and enjoyed dealing with Philly auto! I could not get approved anywhere else so I appreciate the time and ef He was fast and efficient I really loved and enjoyed dealing with Philly auto! I could not get approved anywhere else so I appreciate the time and effort He put in to help me. Keep up the good work PHILLY AUTO!! More
by MrsCain
Employees Worked With
January 28, 2022
I didn't test drive the car like I hoped So You can schedule me for another test drive if you still have this car available schedule me for another test drive if you still have this car available More
by Andre Terry
Employees Worked With
September 04, 2021
Excellent customer service and good business. I appreciate being able to drive in a reliable car and Philly auto help me achieve that goal for sure. appreciate being able to drive in a reliable car and Philly auto help me achieve that goal for sure. More
by aswaadblack
