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Philly Auto
Philadelphia, PA
406 Reviews
Philly Auto is a nationwide used car company in Philadelphia that specializes in selling of reliable and durable used cars around Philadelphia and beyond. We have come to became one of the fastest growing used car dealers in Philadelphia. We seek to set everything in place for used car buyers to have smooth experience. Our partnerships with some of the used car buyer make us a convenient, single stop when you're ready to get the best used car in Philadelphia.
Philly Auto is a Wholesale Outlet for used car of all sorts, primarily in the lower to medium price ranges, with some exceptions now and then. We are proud of the high level of customer service and ethical values we conform to. Our vision is to become a highly regarded used car business partner to many more used car buyers in Philadelphia. We do our best to transact our business with sound ethics and principles and we follow healthy transparent practices and we strongly discourage any other approach. We hope to be of good service to you, and maybe build a longstanding business relationship.
Philly Auto's mission is to deliver maximum business value to clients by designing, developing, implementing and maintaining efficient and professionalism. Our values include client and employee satisfaction, social and business responsibility, and using industry's best practices to bring out the best from our employees, remove communication barriers, create trust and increase operational efficiency. Central to our Treating Customers Fairly ethos is our commitment to providing clear and concise information on regular basis.
Philly Auto's strong foundation is built on the principles of Efficiency, professionalism, reliability and the aim of building one of the most admired company in the world. We stand top when it comes to customer service. At Philly Auto we understand how important communication is to our clients and this is why our management and support team excels at this. Aside from excellent service, dedication and compliance are the foundation of our business.
We will return your Phone calls and email within an hour. Giving the best to our Customers is a core aim of our company and the way we conduct our business. We are constantly seeking to maintain high level of service and to develop innovative ways to communicate our services and information to you.
Our clients are always smiling after transactions. - Our 98% satisfaction reviews is proof!
Working with us, automatically becomes the client's choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 406 reviews
July 18, 2023
Liers, no concern for black women, and they did not inspect vehicle like they should, had to get oil. Change, engine light on, and I told them about the electric, navigation doesn't system work it look inspect vehicle like they should, had to get oil. Change, engine light on, and I told them about the electric, navigation doesn't system work it looked like water got in it back windshield wiper, and tires always needing air, they just switch them around ,and we talked about me buying warranty from them , rby the time I came back, he change his mind and then, said it's to late because it was as is never saw that on any paperwork or vehicle, Don't do it More
by Why
Employees Worked With
July 12, 2023
It was so easy to work with them! The customer service is excellent. They helped me get approved for a 2018 Ford Fusion Hybrid even though my credit is less-than-perfect and I truly a The customer service is excellent. They helped me get approved for a 2018 Ford Fusion Hybrid even though my credit is less-than-perfect and I truly appreciate all of their hard work and effort. More
by Brandon Scott
Employees Worked With
July 11, 2023
The staff was polite, courteous, knowledgeable, and genuinely invested into helping me find the right vehicle for my needs. They offered lots of options and after all, I decided to get a 2020 Mercedes- genuinely invested into helping me find the right vehicle for my needs. They offered lots of options and after all, I decided to get a 2020 Mercedes-Benz GLC. Very much pleased with their service. More
by Karlene David
Employees Worked With
July 07, 2023
This was my first time purchasing a vehicle at this dealership. I was really surprised how fast the process was and how nice the sales crew were, especially Steven! He worked with my budget and I ended dealership. I was really surprised how fast the process was and how nice the sales crew were, especially Steven! He worked with my budget and I ended up getting the Toyota Camry I really wanted. More
by Walter Leary
Employees Worked With
Steven
July 06, 2023
I recently purchased the 2017 Ford Edge from this dealership, and I couldn't be happier with the experience. The sales team was attentive and eager to help rather than just sell, and they provided ex dealership, and I couldn't be happier with the experience. The sales team was attentive and eager to help rather than just sell, and they provided exceptional service from start to finish. They were attentive to my wishes and requirements, and not a single car they offered was out of my budget. Edge was the best option, and with very smooth financing, I drove away a couple of hours later. A very refreshing and positive experience. Thanks. More
by Jodi McCoy
July 03, 2023
Just bought a 2019 Ford Fusion. Really nice sales staff and the cars are clean and quality. You guys are awesome, thank u!! Really nice sales staff and the cars are clean and quality. You guys are awesome, thank u!! More
by Katie Kimball
Employees Worked With
July 01, 2023
My experience was great. Good customer service, willing to help get you in a vehicle the best way they can. Love my new Buick. Good customer service, willing to help get you in a vehicle the best way they can. Love my new Buick. More
by Gregg McConnell
Employees Worked With
June 30, 2023
These guys are great. Extraordinarily friendly service, broad selection of cars at a great price. They answered all my questions, got me approved, and got me into a car I Extraordinarily friendly service, broad selection of cars at a great price. They answered all my questions, got me approved, and got me into a car I love. More
by Angela Anderson
Employees Worked With
June 28, 2023
Had a great experience with Steven when trading in my car. I got a fair price and the whole process took about a half hour. I also purchased a 2018 Kia Optima and would highly recommend this dealership t car. I got a fair price and the whole process took about a half hour. I also purchased a 2018 Kia Optima and would highly recommend this dealership to anyone looking to sell or buy a used car. More
by Adrian Torres
Employees Worked With
Steven
June 27, 2023
I had a WONDERFUL experience purchasing our new Honda from Steven! He was so patient with me and answered all my questions about the financing of the vehicle. He never talked down to me or treated me dif from Steven! He was so patient with me and answered all my questions about the financing of the vehicle. He never talked down to me or treated me differently because I did not know much. I will be returning to purchase our next vehicle there. Highly recommend!! More
by Brandon Bowman
Employees Worked With
Steven
