Philly Auto
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Just drove home in my new BMW! The whole experience was smooth. They even offered a generous trade-in for my old car. These guys really know how to make car buying pleasant. The whole experience was smooth. They even offered a generous trade-in for my old car. These guys really know how to make car buying pleasant. More
Steven is the guy to go to. He really did the magic today! He blessed me and my family with a nice awesome 2020 jeep compass, while I did not expect to walk out with a car today He really did the magic today! He blessed me and my family with a nice awesome 2020 jeep compass, while I did not expect to walk out with a car today! He really is understanding did everything in his power to get me in a car! He didn't give up. Can’t thank him enough. More
I have purchased three vehicles from them and one thing I can say for sure is they sell cars as advertised. No extra or hidden fees, very transparent and straightforward. I really enjoyed my car buying exper can say for sure is they sell cars as advertised. No extra or hidden fees, very transparent and straightforward. I really enjoyed my car buying experience and I would not hesitate to recommend them. More
Steven was super helpful throughout the entire process buying my new Honda HR-V. All of the staff were friendly and knowledgeable, and they helped trade-in my older Honda at a very good price. Answered al buying my new Honda HR-V. All of the staff were friendly and knowledgeable, and they helped trade-in my older Honda at a very good price. Answered all of my questions, didn’t make me feel pressured. Walked away happy with my purchase. Would definitely recommend. More
Wasn't expecting the trade-in value I got for my old car when I decided to go for a Dodge. The team's fairness truly stood out. A big shoutout to Steven for his assistance! when I decided to go for a Dodge. The team's fairness truly stood out. A big shoutout to Steven for his assistance! More
I wasn’t too sure about getting a Mercedes-Benz, but the one I found here was just perfect. They gave me a great deal and even helped to get approval for the financing. Will recommend to friends! one I found here was just perfect. They gave me a great deal and even helped to get approval for the financing. Will recommend to friends! More
Picked up a BMW from this dealership recently. It was exactly as advertised. The whole experience was smooth, and they even helped me get approval despite my not-so-stellar credit. Big thanks to S It was exactly as advertised. The whole experience was smooth, and they even helped me get approval despite my not-so-stellar credit. Big thanks to Steven! More
1) My husband purchased an Infinity QX60 2020 on Saturday, December 10, 2022. We have been having problems with this car since the day of purchase. Just before he drove it off the lot after signing Saturday, December 10, 2022. We have been having problems with this car since the day of purchase. Just before he drove it off the lot after signing the paperwork, he noticed the check engine light came on. He brought it to their attention, they told him to bring it back on Monday December 12, 2022. We took it back just to find out it needed an oil change, brakes, and rotors. Obviously, it had to be left and picked up later. 2) In January 2023 this same Infinity began having more problems. We took it to Philly Auto again, this time they wanted us to take the car to the dealer to have them fix it because it was a motor issue. They also wanted us to use our free towing which we only had an option for 1 free tow. After taking it to Infinity they wanted nothing to do with fixing the motor because the motor had been swapped out. The motor in this car has a different serial number than the original motor. We waited 3-4 weeks if not more for the vehicle to be fixed. 3) We dropped the car off again on August 21, 2023, because the engine light came on again, and grey smoke was coming from the muffler. Also, the message on the dash read danger, do not drive the vehicle. They claim they put spark plugs in it. 4) It drove quieter for about a week and it's back in the shop again. This is the worst car experience we have ever had. I promise to keep you all posted. If you're thinking about buying a car please save your $$$$$ and look somewhere else. **** FYI When we first posted a review on this site, they asked us to remove it after they did some work. We removed it, and at this point I wish we had never moved it. They are very unprofessional. More
I dealt with Steven at the dealership. He was super helpful and went out of his way to help make sure everything went as smooth as it could. Thrilled with my Honda HR-V. Steven even gave m He was super helpful and went out of his way to help make sure everything went as smooth as it could. Thrilled with my Honda HR-V. Steven even gave me advice that led to me getting my car and home insurance lowered by quite a bit. I would recommend everyone to deal with him!!!!! More
Very professional and knowledgeable. Steven was very helpful and I was able to go home the same day in my new BMW X1. Very satisfied with them and would definitely recommend. Steven was very helpful and I was able to go home the same day in my new BMW X1. Very satisfied with them and would definitely recommend. More