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Phillips Toyota - Service Center

Leesburg, FL

4.3
141 Reviews

141 Reviews of Phillips Toyota - Service Center

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September 05, 2016

Overall, best experience yet at Toyota Made an appointment for 30,000 mile / 6 month service. After car was serviced, I was told two of recommended service items were not needed yet as e More

by bocce bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2016 -

Phillips Toyota responded

bocce bob, thank you using our service department and for providing your excellent feedback about your experience!

September 04, 2016

Service on a Rav4 I want to thank everyone for your wonderful service on our Rav4. Ms. Cook and the team at Phillips are very considerate and professional. It is a ple More

by hkdtoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2016 -

Phillips Toyota responded

Thank you hkdtoyota, thank you for using our service department, we appreciate your business!

August 31, 2016

Great experience Arrived early for my appointment and was taken care of right away. Rhonda Cook is my service adviser and always does an excellent job. Look forward t More

by work22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2016 -

Phillips Toyota responded

work22, thank you so much for sharing your experience with Rhonda!

August 30, 2016

35,000 service Professional and helpful assistance. No unnecessary "repairs" recommended.l will return for my future service needs without hesitation. Jim Ostic we More

by Robin Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ostic
Aug 31, 2016 -

Phillips Toyota responded

Robin, thank you for the great review, we appreciate your feedback and your business!

August 27, 2016

service performed Rhonda Cook and the professional service team at Phillips Toyota did an excellent job working on our Toyota. Ms. Cook went out of her way to keep me More

by cpdcar7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2016 -

Phillips Toyota responded

cpdcar7, thank you for your excellent feedback about your experience with Rhonda. We appreciate your business!

August 27, 2016

Easy to make an appt. I was in and out in less than an hour. Our Service gal Ronda is wonderful. She keeps us informed and explains all that has been done to our minivan. We are very happy with our service. Defi More

by lee4peg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2016 -

Phillips Toyota responded

lee4peg, thank you for the great review about your experience with Rhonda. Also, thank you for your business!

August 23, 2016

Great service The XLE had all the features we were looking for in a new car. Five years later it still is the good car we purchased. More

by kugies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Stiver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2016 -

Phillips Toyota responded

Kugies, thank you for the great review, we appreciate your feedback and your business.

August 20, 2016

Very efficient! Service people as a team is very nice, accomodating and efficient. The waiting area is clean and always have coffee and popcorn available to all of it More

by Mikenjosh
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonya Stiver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Phillips Toyota responded

Mikenjosh, thank you so much for the great review!

August 18, 2016

Good service and people They provided good service and follow up in a very friendly and clean environment. Ms Cook and her team did an outstanding job. Thanks Rhonda! More

by Carcpd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2016 -

Phillips Toyota responded

Carcpd, thank you for your valuable feedback. We are so happy to know that Rhonda is taking care of her customers with such integrity.

August 08, 2016

Good experience I normally avoid the dealers as they seem to cost so much more. We now have a Hybrid so not everyone works on them so I went to the dealer. It was onl More

by Mi. Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Warriner
Aug 08, 2016 -

Phillips Toyota responded

Mi. Thank you for the 5-star review!

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