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Phillips Toyota - Service Center

Leesburg, FL

4.3
141 Reviews

141 Reviews of Phillips Toyota - Service Center

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February 24, 2017

poor service I have tried for 2 years to get my vehicle serviced under warranty recalls without success. I finally went to another dealer per California Toyota. I More

by happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tonya Stiver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2017 -

Phillips Toyota responded

happycamper, we're sorry to hear of your experience with trying to get your recall work done. If you don't mind, I'd appreciate you give me call at 352-728-2030. Thank you - Jonathon Harrica, Phillips Toyota

February 08, 2017

Service I have always been very happy with Phillips Toyota maintenance service. They are very good on their service schedule. I know that when I make an app More

by nancyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McCarthy
Feb 08, 2017 -

Phillips Toyota responded

nancyk, thank you for the great review!

January 26, 2017

2007 Toyota Camry Service Staff was knowledgeable , courteous and professional. Performed requested service well and informed me of potential problems that did not need to be More

by toyota2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Phillips Toyota responded

toyota2007, thank you so much for the great feedback about your experience in the Service Department with Rhonda!

January 23, 2017

Better Than Expected Arrived early at the service department, Mark listened to what I had say. He explained to me that I did not need an oil change, but he would have the More

by bigvin25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McCarthy
Jan 24, 2017 -

Phillips Toyota responded

Thank you for the review bigvin25!

January 22, 2017

quick friendly service 8 am appointment. I was greeted by nice young lady who wrote up my service order. In the waiting room I enjoyed a coffee. Service was completed and I More

by jim
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Stiver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Phillips Toyota responded

Jim, thank you so much for the great review!

January 19, 2017

GREAT CUSTOMER SERVICE PROVIDED BY TONYA STIVER Have been taking my Toyota to Phillips since our move from CA in 2015. Tonya stiver has done a wonderful job and I would indeed recommend her to any More

by E7Moyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Stiver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Phillips Toyota responded

E7Moyers, thank you for the excellent feedback about your experience with Tonya, we appreciate your business.

January 10, 2017

fast and friendly service You call and make an appointment and when you get there, your car is taken in and I personally have always had a quick turn-around with my service. Ne More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Stiver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2017 -

Phillips Toyota responded

BJ, thank you for your review and for your feedback, we appreciate your business!

January 08, 2017

FAST SERVICE, FRIENDLY PERSONNEL When servicing a car under warranty, I suggest the outside windows be cleaned and the seat replaced to the original position. This would impress clien More

by Storcks, bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LAUREN CONYERS
Jan 08, 2017 -

Phillips Toyota responded

Bob, thank you for the review and for your valued feedback.

January 02, 2017

6.month service Excellent service, very nice waiting area. All staff encountered were pleasant, helpful and friendly. I was informed about a recall issue and was told More

by Mike47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Phillips Toyota responded

Mike47, thank you for the excellent review of our establishment, we appreciate your feedback.

December 19, 2016

Fast, excellent service Airbags fixed, new tires, and other 90K service in less than 3 hours. I have always been very pleased with the prompt, excellent service. I highly re More

by Mike Warren Sr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McCarthy
Dec 19, 2016 -

Phillips Toyota responded

Mike Warren Sr., thank you for the great review, we appreciate your business and look forward to exceeding your expectations once again.

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