144 Reviews of Phillips Toyota - Service Center
I was told that this dealership was training new technicians and that it might take a little bit longer. It took almost 2 hours for them to do an oil change and tire rotation with an appointment. On technicians and that it might take a little bit longer. It took almost 2 hours for them to do an oil change and tire rotation with an appointment. One thing I appreciate is that they will tell you what else they noticed that additionally that needs replaced or changed. I can do a lot of the small things but I would need a mechanic to fix major things. There is one more thing that I’ll need them to repair when I have time. They always give you the information up front and you tell them what you want them to fix. I’m sure their technicians will get faster once they get more experience. More
I am very satisfied with the service I get on my Prius. Friendly associates and the large waiting room is great. Friendly associates and the large waiting room is great. More
I went in for a vehicle recall service appointment. After waiting 45 minutes in the waiting room, i was told that they didn’t have the parts for my car and that they will call me when I can get the se After waiting 45 minutes in the waiting room, i was told that they didn’t have the parts for my car and that they will call me when I can get the service done. They knew since I called and made the appointment last week that they would need to have my parts and they didn’t notify me that the parts are not available! They let me drive 16 miles to the dealership, wasted my time, my afternoon and my Gas. Only to be told to go back home and wait for another appointment date. If this is what passes for Customer Service, Phillips Toyota fails miserably! More
I have two Toyotas because of Rhonda. I feel Rhonda is trying to help me keep the best care of my automobiles and save me as much money as possible in a fair way. This Toyota dealership s I feel Rhonda is trying to help me keep the best care of my automobiles and save me as much money as possible in a fair way. This Toyota dealership seems to have wonderful mechanics as my autos always come back in good shape. I believe Phillips Toyota has been a blessing to me! More
Rhonda is excellent! She is thorough and kept us updated through the entire maintenance process! Great attitude- goes above & beyond. 💥 She is thorough and kept us updated through the entire maintenance process! Great attitude- goes above & beyond. 💥 More
Tonya is the best she works with you and explains thoroughly exactly what is being done and needs to be done. Fast Service Very Convenient! thoroughly exactly what is being done and needs to be done. Fast Service Very Convenient! More
Rhonda was so sweet very kind helped explain my bill and all services completed. Will be going back to see her! all services completed. Will be going back to see her! More