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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,834 Reviews

1,834 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 11, 2024

Ounce they got the part in, it took 45 minutes , and I was leaving!!! 👍👍👍👍, very nice people 🤙 More

by PLATINUMEQUINE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service dept 👍👍👍👍👍
Oct 12, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeremy and our service team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

October 11, 2024

After having several services at this location, I have found myself not wanting to go here for service. I have previous experience that has left a bad taste.this time starts as most do, walking up to the More

by AK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jeremy
Oct 14, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

October 10, 2024

Phillips Chrysler is a very considerate and valued there customers. They have always taken good care of us and our cars. The sales Department is also a pleasure to do business with they are polite and consi More

by CARUTHERS Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear Brian, Dale and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 10, 2024

Had good experience ,no pressure,salesman Brian was very helpful ,I would recommend him to work with any friends More

by flynns5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Batten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 10, 2024

Nothing this dealership told me on the phone from having my appointment time screwed up to getting my payment where they said they could get it was true.. After calling me in the morning confirming I was in More

by carlpeacock08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario zero stars
Oct 11, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Carl, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dale Coleman New Car Manager 352-732-7577 x 117

October 09, 2024

Great service center. Great customer service. Ken Wright is amazing. I would recommend to others. More

by jenjen4271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 09, 2024

I think the service guys are good at making sure that warranty work is covered. Thanks! More

by HLAMBERT1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hurd .
Oct 10, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mathhew met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 08, 2024

Truck broke down on a residential move on a Friday night, tow truck took it to Phillips dcj and by Wednesday the next week it was ready to go. Thanx Phillips dcj More

by tmaez81503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 09, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 08, 2024

Received great service from service rep. Jim. Stated what problems were and what price to repair. Never had problems with service from Phillips Chrysler More

by Kenbailey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Jim
Oct 08, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much, Ken, for your excellent review! We are so glad that Jim had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

October 08, 2024

This is a great dealership to buy your Dodge Chrysler Jeep vehicle. They are always fair and treat you with respect. The sales staff is very knowledgeable of all of their vehicles as I put them to the te More

by KARIWORLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

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