Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,082 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
You never answer the phone and you never called back, not what I would call good service. Dropped my truck off with four issues they took care of the two simple ones and did not even look at the other two li what I would call good service. Dropped my truck off with four issues they took care of the two simple ones and did not even look at the other two like I said not good More
Overall very good experience, however I was disappointed in the fact that I had to pay an extra fee to use my third party warranty. I have had other work done on my vehicles in California and I was never ch in the fact that I had to pay an extra fee to use my third party warranty. I have had other work done on my vehicles in California and I was never charged any extra fees when I was getting the work done by them. The purpose of going to the dealership is to have the peace of mind knowing that the work will be done right. Paying extra for using my warranty made feel that I was being ripped off. More
Was quite happy when I realized they fixed the windshield sprayer without my knowledge. The wait for oil change was within reason. Everyone was courteous. sprayer without my knowledge. The wait for oil change was within reason. Everyone was courteous. More
Very helpful and professional and I would recommend anyone of my friends to visit this dealership anyone of my friends to visit this dealership More
Scott was very nice and professional. He kept me informed of the progress on my car and also arranged for a shuttle for me to wait at home. The shuttle man was also very nice and enjoya He kept me informed of the progress on my car and also arranged for a shuttle for me to wait at home. The shuttle man was also very nice and enjoyable to talk with on my ride home. While I waited in the lobby I had coffee that was fresh and good tasting. I entertained myself with reading magazines which was a treat because I am getting bored with looking at my phone. I would just suggest getting more Better Homes and Garden magazines and similar ones for those of us who want to take break from our phones and enjoy the beauty of looking at real pictures on paper. More