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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,838 Reviews
Call Service Center (352) 732-7577

1,838 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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February 25, 2024

Great It was great no problems everybody was kind and helpful No issues It was a great experience no issues to report More

by MZDRICKADOWDY
Recommend Dealer
Yes
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Feb 25, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

February 24, 2024

Couldn't fix my tire, didn't have a tire to replace mine. Stated you don't use fidelity tire warranty when every other Dodge dealer does More

by Littledee66
Recommend Dealer
No
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Feb 28, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

February 24, 2024

Phillips is the only place that I will let work on my Dodge and I always go to Scott. The Techs are factory trained and certified. They do excellent work and, I will not take my car anywhere else. More

by dmeredith54@aol.com
Recommend Dealer
Yes
Employees Worked With
Service Writer named Scott, always.
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Feb 24, 2024 -

dmeredith54@aol.com responded

(Same as above)

Feb 24, 2024 -

dmeredith54@aol.com responded

Phillips is the only place that I will let work on my Dodge Charger and I always go to Scott Sherman. The Techs are factory trained and certified. They do excellent work and, I will not take my car anywhere else.

Feb 25, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Scott and our team were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

February 23, 2024

I am going to use the Gainesville dealership from now on My truck came in for a recall and the mechanic broke it More

by HARRIETBUNKER99
Recommend Dealer
No
Employees Worked With
Service and General manager
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Jul 15, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Harriet, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

February 23, 2024

I have never had an issue with this dealership. They are friendly and work to satisfy the customer. More

by JODI.THOMPSON1028
Recommend Dealer
Yes
Employees Worked With
Jim
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Feb 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, Jodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

February 23, 2024

A little lack in communication however over all they made good I'll be back again More

by RYAN.SHAW465
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Feb 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Ryan, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

February 23, 2024

They accepted my Jeep last minute and took care of the problem. They called me with the issue and cost before moving forward. Very pleased to have a place available for my Jeep maintenance. More

by GSTRAND2909
Recommend Dealer
Yes
Employees Worked With
No idea ?????
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Feb 24, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

February 23, 2024

Short sweet and to the point I'm always greeted with a hello and recognized I'm always greeted with a hello and recognized. But oil changes is always short sweeten to the point. More

by COACHSUE32
Recommend Dealer
Yes
Employees Worked With
Scott Sherman
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Feb 24, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

February 23, 2024

Comfortable, easy, kind, and excellent, service, informative, he was extremely nice, I appreciated, him very much, More

by leocanine
Recommend Dealer
Yes
Employees Worked With
Ken
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Feb 24, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

February 22, 2024

Always a great experience at Phillips. Employees are always friendly, and the facility is always clean. More

by stanggt331
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
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Feb 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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