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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,838 Reviews

1,838 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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March 24, 2024

Amazing Amazing and easy to work with and feel welcomed Amazing and easy to work with. Feel welcomed and taken care of! More

by mandilandis
Recommend Dealer
Yes
Employees Worked With
Purchased my jeep through them! Great service and amazing staff
Mar 25, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

March 24, 2024

1) In my view, the service department labor rates were absolutely outrageous considering the work that was done to my vehicle. 2) Upon receiving my vehicle back after service, the valve stem cap on my dri More

by Matthew
Recommend Dealer
No
Employees Worked With
idk- service writer
Mar 28, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your review, Matthew. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gary Winkler Service Manager (352) 732-7577 ext 107

March 23, 2024

Very good experience. Took care of my issue quickly and professionally. Very satisfied with my service. More

by Sunnyandrich
Recommend Dealer
Yes
Employees Worked With
James
Mar 25, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

March 22, 2024

Good fast service, great work, friendly staff. Clean, great customer lounge, good coffee TV, snacks. Nice clean showroom. More

by PTHHRRY
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Mar 22, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

March 21, 2024

Transmission needed to be replaced. Took a couple weeks. Was told that the console and seat would be reinstalled and it was not. Received the Jeep with the console in place but not secu More

by Paulstrama
Recommend Dealer
Yes
Employees Worked With
Derek, who was a 5+
Aug 11, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Paul, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

March 20, 2024

Very professional very caring treated me like family. Will definitely go back for more services More

by gatorkid86
Recommend Dealer
Yes
Employees Worked With
Derek service agent
Mar 20, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

March 20, 2024

Got taken in quickly and politely I don't feel like writing a book See you next oil change More

by louemart2
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Jul 05, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

March 19, 2024

Always great customer service, and represent the dealership and a very positive way and I think Jonathan always for his patience More

by MREASLEY3000
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jonathan and our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

March 19, 2024

Very punctual and on time. Work was always done correct and on time.Just need more help with people answering phones. More

by mkulick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with Sales.
Mar 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

March 19, 2024

Something to get use to. Not the kind of service as back home sadly however manager stepped up to the plate. More

by Nancyscleaning68
Recommend Dealer
Yes
Mar 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Nancy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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