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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,079 Reviews

2,079 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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May 01, 2025

Always looking out for me and making sure I and my truck are well taken care of. More

by brianwil
Recommend Dealer
Yes
Employees Worked With
Brian
May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2025

Always looking out for me and making sure I and my truck are well taken care of. More

by brianwil
Recommend Dealer
Yes
Employees Worked With
Brian
May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2025

Bought a used 2021 Dodge Ram from the local ford dealership. The motor blew in it almost immediately. Ford sent me to your Dealership for a Warranty repair. In warranty company tried to stick me wit More

by stoutracing55
Recommend Dealer
Yes
Employees Worked With
Derrick in the Service Department
May 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2025

Had an appointment to get the rear parking sensor fixed, they ordered parts, but have not heard a word back from them yet. More

by TPOLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ Molinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

April 30, 2025

Absolute horrible. Took vehicle there Thursday had an appt. Didn't even really look at it. Had to go up there Monday morning to get it. Phillips Chrysler still charged More

by ciacal2
Recommend Dealer
No
May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

April 29, 2025

Very courteous and professional vehicle was ready on time as promised would recommend to all More

by tainabrava960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 29, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

April 29, 2025

Always a great experience with Derek thanks to his companionship and work ethic to keep my needs and wats completed More

by Lymontreal Kinsler
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Apr 29, 2025 -

Lymontreal Kinsler responded

Mr Derek is by far the best person to have working with you on keeping you vehicle needs and wants accomplished and he deserves a raise for his amazing work ethic and motivation to always keep the customer satisfied.

Apr 29, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

April 29, 2025

This was my first time at this dealership. My first impression was awesome. Service advisor was courteous and helpful More

by sylviaphilips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 30, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

April 27, 2025

Great service Jim Gawron is the best service person. Your co needs to start a car wash after service is done. More

by AIRRESCUESALLY@CFL.RR.COM
Recommend Dealer
Yes
Employees Worked With
Gawron
Apr 27, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2025

We came in for a recall and they were able to do 2 recalls unexpectedly. More

by dwkms555
Recommend Dealer
Yes
Apr 26, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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