Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,834 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
In and out for an oil change and tire rotation and watched a Marvel Movie. watched a Marvel Movie. More
Very over priced, labor charges from what’s the “book says it’ll take” rather then how long it actually took. Vehicle still runs around 222°. Replaced parts without consent and still had to pay for the l says it’ll take” rather then how long it actually took. Vehicle still runs around 222°. Replaced parts without consent and still had to pay for the labor and part. Kept the vehicle for over a week to replace two hoses and a thermostat. One employee told me it was still running hot while the manager said it’s normal. Can see antifreeze on the front axel leaking from somewhere. Attempted to over charge me for parts until I had to mention it. I brought the vehicle in with significantly more fuel then when I received it. However the service advisor was professional and friendly. Would never go back to this dealership. More
Overpaying, 2 different payments , about 6 months ago I was paying $70 less with the same oil type and the rate was the same everything was the same only the calculations was wrong was paying $70 less with the same oil type and the rate was the same everything was the same only the calculations was wrong More
Very courteous! The check in fir service was quick. My service rep Arron, kept me informed all throughput the day. My service took all day as I had quite a lot of m The check in fir service was quick. My service rep Arron, kept me informed all throughput the day. My service took all day as I had quite a lot of maintenance that had to be done. (i.e. transmission, differential, etc). More
Top notch, although it took two visits to determine and the need to replace the radio both the service advisor (Jim Garvin) and the tech Kennth were extremely impressive. When I picked up the truck Kenneth the need to replace the radio both the service advisor (Jim Garvin) and the tech Kennth were extremely impressive. When I picked up the truck Kenneth saw me and stopped to make everything was functioning and helped with reconnecting my iPhone. More
Derek Cummings always goes above and beyond in the service dept. He always takes care with making sure my vehicle is done in a timely manner. He is very knowledgeable and great to deal with. service dept. He always takes care with making sure my vehicle is done in a timely manner. He is very knowledgeable and great to deal with. More