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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,837 Reviews

1,837 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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May 02, 2024

The dealership did a good jobs fixing my recalls issues on my truck on reasonable time. More

by brich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 02, 2024

Excellent service and knowledge. I was in and out quickly at a great price for what was done More

by samijsahab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 02, 2024

Fast, complete and very reliable place to get your car ready to run , i got questions and receive answers fast More

by javohemi426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrauth Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

Bought a 2023 certified pre owned Ram 2500 diesel. I have had service performed at this dealership before with good results. Truck was delivered with 10% fuel filter life left, which was discovered up More

by mikeappel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mister
May 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mike, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

I think your prices are unrealistic and the add on fees are adding salt to the wound. More

by Otchdog01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that your visit wasn't completely satisfying. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

Always a great pleasure to have Jim Garvin take care of my vehicles. Satisfied customer. More

by elviramilo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin , Marcus Mister
May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy Jim met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram; we look forward to having you as a valued customer for many years! Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

Brought my jeep in last week and paid nearly $800 for issue that was related to my check engine light. Shortly after leaving the dealership, my check engine light came back on. I immediately called the s More

by cburton4587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that your visit wasn't completely satisfying. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2024

They are always quick to get my vehicle in for service and make sure everything is taken care of properly More

by DONNAGONZALEZ3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Donna, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Gary Winkler Service Manager (352) 732-7577 ext 107

April 30, 2024

They serviced my car while I waited and never notified me when they finished. I sat an extra 40 minutes until I asked if it was done. My tire pressures before service was all35 pounds. After service they wer More

by ainsworthfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service people were pleasant
May 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

April 30, 2024

Service was quick and reliable for me. Service personnel were very helpful and friendly. Thank you More

by Brenda1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
May 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Brenda, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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